Johanne Fpm
map-marker Columbia, South Carolina

Never Received

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I ordered a Tenor pad at the beginning of December 2022, and the delivery process has been stuck and still is at "shipped". It is now 3 months later and the company does not respond back to emails fast enough, just excuses and late very late to no response at all. The no refund policy is ridiculous for that high of a product
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User's recommendation: Just buy practice pad from guitar center

Peter P Xcg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product not receiced

I placed my expensive order 3 years ago and they wont even respond to emails. They have no posted phone number. Thieves.
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Loss:
$90
Pros:
  • Pictures of their products look nice
Cons:
  • Take your money and deliver nothing

Preferred solution: Full refund

User's recommendation: Buy a different practice pad

Delon C Ayo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hasn’t received drumpad

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Its been 4-5 months and I have not received my drumpad. 207862****622078****786220****207862****6220****
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Loss:
$120

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Lawrenceville, New Jersey

They are thieves

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3 years and still no product. Doesn't appear that there is any recourse either. I want to sue but it doesn't appear that there's a way.
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User's recommendation: Run away

Christian E Azq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I havent recieved my drumpad

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Xymox Drum Co - I havent recieved my drumpad
Updated by user Aug 05, 2022

So you know when you order a new package and you wait every day looking on the porch to see when it comes in yeah I did that for 2 your straight every single day and yet to receive it.. Now that's messed up

Original review Aug 05, 2022
I have yet to recieve my Kobe Bryant custom snare pad ... The order was placed around 8/4/2020 and it is now 8/5/2022 and have still yet to recieve my product at my door . I think the amount of time that has taken for this to even be shipped i understand you guys get busy and everything with the Pandemic but the amount of time i have waited for this is unacceptable. I believe i should recieve some free merchandise for how long i have waited patiently and for the amount of money i have spent on this Snare pad . My Order Number is 10002**** it wasnt letting me show proof of purchase in the document section . When you see this call my mobile number to talk because i need to change shipping address as well
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Loss:
$350
Pros:
  • Quick take your money
Cons:
  • Too damn slow to ship product

Preferred solution: I would like some free company merchandise with my order actually shipped to my new address since I moved in the process of waiting 2 years

User's recommendation: I WOULD NOT RECOMMEND

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Never got an order

Xymox Drum Co - Never got an order
Never Received my order from 2019. Even paid for 2 day shipping. I contacted them numerous times and probably got 3 responses out of my 100s of emails.
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