Nancy M Rem
map-marker Kaohsiung City, Kaohsiung City

Never received product

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On Aug 21,2023 I purchased a cot/bed type item, with the option to add a second one. After three wks, it still hadnt arrived.

I sent an email that was with my confirmation info, no response. I went back to send another one and everything has disappeared. I cant even find the website to possibly get customer service info. What I had before actually had a different email name for customer service.

Weird thing was I did look it up before I purchased and couldnt find bad reviews just that fact that they were an actual company. Here we are almost four months later and still nothing and no way to contact them ???

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  • No product
  • No contact information

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy


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Verified Buyer
| map-marker Philadelphia, Pennsylvania

First of all where did you get that password from ? I DIDNT put that in there. That's not my password..I think the people/ company my complaint is about hacked my email... please let me know

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Xpakeas Shop - First of all where did you get that password from ? I DIDNT put that in there....
Let's talk about the password first. I told you I purchased a counter top ice maker .the only thing I ever got from them is confirmation I started txt about my response. So I requested a refund..the next day I check..EVERYTHING HAD DISSAPPEARD. CONFIRMATION EMAIL.MY EMAILS..NOTHING..SO HIW COULD THEY ERASE EMAILS SENT TO ME FROM THEM !!!.. WAS TOLD I WAS PROBLY HACKED. THEY MIGHT BE READING THIS RIGHT NOW..BECAUSE THAT PASSWORD U SENT ME IS NOT MINE I NEVER GAVE THAT TO YOU !!!Angry
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User's recommendation: Don't buy from this company..jut found out that they are known scammers!!!!!

1 comment

I’m with you on the email information. I’ve just gone through to try and locate these people because I’ve never received what I ordered back in August and everything in that time frame is gone.

I have no customer service info, no way of contacting them in any way. If anyone has contact info, even though it seems like I’d be chasing my own tail, I’d greatly appreciate it

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