Manufacturer: Xiaomi Category: Cell Phones Clear all filters (3 of 3 reviews match)
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Hi , I made an complaint, back in July still waiting for respond. The phone dropped out all the time while talking.
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Gearbest

Gearbest Hi customer,
Thanks for your feedback.
We’re sorry you’ve had this experience.
Please rest assured that we will take full responsibility if we made a mistake.
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1.0
#915378
I purchased a redmi note 2, mobile phone from gearbest few month ago, has issues with the phone camera, and can't attach photos to emails, messaging, and web pages, the screen shut down while using, (battery are fully charged.) Could be softwear or programing issues on the phone. Customer service are poor, no respons to email or complain, Another occasion I purchased a cover for this phone, they send the wrong item, it doesn't fit. Even there...
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Gearbest

Gearbest Hi irene ,
Thanks for your feedback.
We’re sorry you’ve had this experience.
To reach our customer support, please click this link if you'd like to talk about the ...

Anonymous

Anonymous Invoice ID. W1603220153173490
Transaction ID. 7KU418177P291230N
1, The battery also didn't last for what it was when I first received the phone.
2, I use 2 sim card...

1.3
I didn't like
  • Very worst customer service
#883782
I order my xiaomi redmi note 2 prime (32GB RAM and 2.2 GHz CPU freq) about 2 month ago on Gearbest (order number W1601261222059749). The price initially was cheap, moreover I use points to decrease final price - and finally I pay only 112 US dollars. After payment in a few days I get trackimg number, support was very friendly. After getting tracking number in 2 weeks I get parcel - test it, and all good: quality of materials, excellent cameras,...
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5.0
I liked
  • Support
  • Customer care
  • Website looks great
#843287