Manufacturer: Xfinity Category: Bundles Clear all filters (2 of 2 reviews match)
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95 they could upgrade it to a DVR, and add ESPN for 6.95. When I waited for 1/2 hr in nice new expensive xfinity office the rude gal at the desk said it didn't matter what they said on the phone, and it would be over $70.00 to just add ESPN. Needless to say I canceled service on the spot. I have worked with hundreds of companies in the south, and Comcast (xfinity) is by far the worst value, with the worst customer service that I have ever...
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#987634
Comcast customer service executive (Era) is thinking that customers are liar.Few services shut off suddenly and I did not make changes. I can see in online account which service I have, but Era keeps arguing. It went on going for 15 minutes and finally asked her that I would like to escalate and speak with you supervisor. Her supervisor Mr. Victor Montgomery thinks that he should not be talking to customer, may be he thinks that he is Mr....
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