X-10 has very poor communication options to reach them to find a resolution to my having received a defective unit.

I just received your palm held remote control. It does not work. The red light does not light up and it doesn't work when you try to use it

User's recommendation: BEWARE OF DEALING WITH X-10!

View full review
ID
#2116905 Review #2116905 is a subjective opinion of poster.
Service
X10 Wireless Technology Customer Care
Cons
  • Impossible to communicate directly withx-10

Wireless security cameras

bought two units, first one couldn't work on my home wi-fi, tried the second one and got it to work on my home wifi but when I tried logging on from a remote location it wouldn't work, that defeated the purpose of buying the product. The instructions are very poorly done and the unit didn't work as advertised, ie: the motion sensor was supposed to turn the camera on and rotate to the spot (I thought that's how it was to work). There are other problems but I'll keep it short just don't buy this ***. Returned them had to pay shipping and 15% restocking fee.
View full review
ID
#404261 Review #404261 is a subjective opinion of poster.
Location
Norristown, Pennsylvania
Loss
$25
New Reviewer

X10 slow or rip off

I had retured some item to x10.x10 has had them for a week annd has not given my refund I have talled to Tom W Ext. 2623 by email and he said : Greetings, According to the notes on that order, my referal was sent to the Order Processing Department today so it should process by the end of business today. I will try to check later and see if anything was done. If it has not been done by then I will email a manager to look into it. After today, I will not be back into the office until Monday so I will not be able to check tomorrow. I call today friday the frist person I talked to said it was isued yesterday moring and I ask to speek to a superviser and was told that no superviser was avable and I caled back for 2 hrs asking to talk to a superviser and got no superviser is aviable or put on hold for 5 min then hung up on and even got one womman that would just sit there and say no you can talk to a superviser I dont think its right that thay hold my money thay got there stuff back in the same way I got it and thy say 30day money back so why are thy giveing me a hard time
View full review
2 comments
#519132

I'm having the same problem however I made the order and they canceled it.

#502969

Im having the same problem however I made the order and canceled it the same day because they wanted more money for a item irk its been a month I think I been scammed

View more comments (1)
ID
#189816 Review #189816 is a subjective opinion of poster.
Location
Rochester, New York
Loss
$89

About

Top X10 Wireless Technology Services

Customer Care

X10 Wireless Technology Pros and Cons

Cons: Impossible to communicate directly withx-10

Summary

X10 Home Gadgets is a retailer of different products from cameras to alarm systems. company was founded in 1978. Visiting company’s web site customers can buy different products including cameras (wireless, cellphone, surveillance, security, webcams, home security cameras, PTZ, spy cameras, nanny cam, motion activated, baby cams etc.), automation (wireless doorbell, activehome, remote light switch, X10 modules and thermostats, lamp modules, X10 home automation and more), security products (home security systems, do it yourself home security, motion detectors, X10 security, X10 alarm, personal alert system, emergency button etc.), home theatre (wireless TV, nstinct universal remote, wireless video transmitter, wireless cable, wireless HDTV, icon remote and more). X10 Wireless Technology offers the lowest price warranty and 30-day guarantee.

X10 Wireless Technology reviews and complaints

X10 Wireless Technology is ranked 26 out of 1680 in Telecommunications category

Edit Description

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article