Bait and switch

They give you good offers to convince you turn down other offers and get your new home financed with them and when its too late for you to switch they start changing the initial quote and make it worse than all other offers you already had . Dont make the mistake i made
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ID
#2965031 Review #2965031 is a subjective opinion of poster.
Location
Seattle, Washington

Extremely unprofessional, with staff miscommunications with each other and with clients

I dealt with three different staff who each told me different, contradictory things, which also contradicted questions on the initial interface, nor did they even coordinate with each other. One was so unqualified that she insisted on submitting only limited data on my husband's income to make it look like it was 50% lower. He earns six figures and we own our house outright in one of the hottest markets in the country. It was bizarre. Even worse, a "senior mortgage officer" didn't even know what a Schedule C was--he said, "is that the name of a business?" Once we saw their unprofessional pattern we withdrew our application ASAP before we ever signed a mortgage with them. We'll be going back to our local banker. Terrible experience.

User's recommendation: I highly recommend you find a local mortgage officer and stay away from disorganized "fintech" businesses.

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ID
#2768474 Review #2768474 is a subjective opinion of poster.
Location
Cary, North Carolina

Lender very unprofessional in the way they do things

I was into doing y VA loan. Telling me I need this and i need that done. Need to get the Apprasial done . Rushing me to do that . if they had of waited i would not have to hsbevone done. They knew taking degorgerty items off my report would lower my score so i could not get the loan. i cant see how removing them.would lower my ctedit score. Really think its a bunch of bull in doing that. They told me the VA required it , whrn i spoke to the VA in Virginia they said thry have nothong to do with the credit profile or anything , its all on the lender. So the Professional Marc Barsces lied to me about that . When contacting them they never answered their phones and if i e -mailed them maybe a day latter. Then they say they tried to call me but there was no number from.them on my phone. SO SORRY CANT GIVE YOU THE LOAN CAUSE YOUR CREDIT IS NO GOOD NOW. BEFORE IT WAS and now its not. Thats a bunch of bull . If anyone asked me about Wyndham Capital Mortgage I will not paint a pretty picture . And i will ride the VA to drop you from giving loans out to our Veterans so you can rip them off.
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ID
#1056300 Review #1056300 is a subjective opinion of poster.
Reason of review
Poor customer service

Mortgage Review

Wyndham capital mortgage - through Costco - terrible ! Bait and Switch company. They offer and approve you for a mortgage and a rate then change it 2 weeks before settlement. Do not use them!!
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ID
#486078 Review #486078 is a subjective opinion of poster.
Location
Florida City, Florida

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