Wybot
Wybot Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wybot has 2.0 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great machine at a fairly decent price, Pretty packaging, Works great when operating.
Cons: Horrible support, Product is plastic garbage.Recent recommendations regarding this business are as follows: "My Wybot dead in the water after many attempts to get it started…", "Check before paying", "Do NOT buy any WYBOT products as they will not warrant them!", "Do not purchase from this company", "Don't buy it".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wybot has 2.0 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great machine at a fairly decent price, Pretty packaging, Works great when operating.
Cons: Horrible support, Product is plastic garbage.Recent recommendations regarding this business are as follows: "My Wybot dead in the water after many attempts to get it started…", "Check before paying", "Do NOT buy any WYBOT products as they will not warrant them!", "Do not purchase from this company", "Don't buy it".
Most users ask Wybot for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Euless, Texas
Si far I am not getting any help I need to speak with a “live” person/ or I would like to request a full refund… thanks
You keep asking, and so far no one has been able to help me. I have tried everything I learned to do to get it to work, and no luck!
I would like to ask for a refund or replacement.
Winter is coming to my location, and as a senior citizen, it is hard for me to clean the pool; that's why I bought the Wybott. It was functioning fine the last time I used it.
User's recommendation: My Wybot dead in the water after many attempts to get it started…
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Resolved: Needed a update address
Company fixed the issue and I have been provided with product or service ordered. The company did change the billing address and delivery was on time n right place.
Bowie, Maryland
Service
Never received a call due wanting me to pay a service call of $5.00 before anyone talked to me about my problem. No better off solving my problem then I first started.
User's recommendation: Check before paying
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken wheel
the locking pin sheared off the wheel housing. We have useful it daily since March 2025. It works great and we clean it after every use.
Dear client, after reading your feedback, we are very sorry and take it seriously. This is not the experience we want to bring you.
We sincerely hope to have the opportunity to make up for and thoroughly solve the problems you have encountered. In order to gain a deeper understanding of the situation and provide you with satisfactory solutions, we kindly request that you contact our VIP customer service email:[ support.vip@***.com ]We have arranged for a dedicated person to wait and look forward to serving you as soon as possible
Jensen Beach, Florida
Need a battery for my wybot osprey 700
The wybot won't take a charge, the light goes from blue to yellow right away. I have two new chargers, tried both, same result.
I have removed the old battery. I want to know if I'm still under warranty.
- Works great when operating
Preferred solution: New battery for osprey 700
Fulton, Mississippi
HORRIBLE customer service!
Purchased WYBOT pool cleaner 7/14/25. Cleaner stopped charging on 8/19/25.
Emailed WYBOT customer service. Kept demanding "Invoice" even though I sent 6 documents proving I did purchase the machine on line.
Would NEVER purchase another product of any kind from this company. Thank goodness the vendor I purchased it from is sending me a replacement!
User's recommendation: Do NOT buy any WYBOT products as they will not warrant them!
Dear client, after reading your feedback, we are very sorry and take it seriously. This is not the experience we want to bring you.
We sincerely hope to have the opportunity to make up for and thoroughly solve the problems you have encountered. In order to gain a deeper understanding of the situation and provide you with satisfactory solutions, we kindly request that you contact our VIP customer service email:[ support.vip@***.com ]We have arranged for a dedicated person to wait and look forward to serving you as soon as possible
Unable to turn machine on
They are slow to respond; they take 2-5 days to respond via email. This is unacceptable. My machine has been on hold for almost a week and still no resolutions.
- Great machine at a fairly decent price
- Horrible support
Preferred solution: Full refund
User's recommendation: Do not purchase from this company
Dear client, after reading your feedback, we are very sorry and take it seriously. This is not the experience we want to bring you.
We sincerely hope to have the opportunity to make up for and thoroughly solve the problems you have encountered. In order to gain a deeper understanding of the situation and provide you with satisfactory solutions, we kindly request that you contact our VIP customer service email:[ support.vip@***.com ]We have arranged for a dedicated person to wait and look forward to serving you as soon as possible
New customer support at wybot
Wybot surface cleaner not working I tried calling him it's impossible to get to talk to somebody and this is I've been going through this for 6 months it's a poor company there's no support and I would highly recommend not buying this product and if you're thinking about it call customer service at Way by and see what kind of response you're going to be getting so stay away from go to a pool store and buy a surface cleaner there you may have pay a hundred dollars more it's worth it
User's recommendation: Don't buy it
Dear client, after reading your feedback, we are very sorry and take it seriously. This is not the experience we want to bring you.
We sincerely hope to have the opportunity to make up for and thoroughly solve the problems you have encountered. In order to gain a deeper understanding of the situation and provide you with satisfactory solutions, we kindly request that you contact our VIP customer service email:[ support.vip@***.com ]We have arranged for a dedicated person to wait and look forward to serving you as soon as possible
Wybot not connecting with app on my phone
Customer service please. This is not helping.
I need a rep.
I'm not happy with this. Customer service
Dear client, after reading your feedback, we are very sorry and take it seriously. This is not the experience we want to bring you.
We sincerely hope to have the opportunity to make up for and thoroughly solve the problems you have encountered. In order to gain a deeper understanding of the situation and provide you with satisfactory solutions, we kindly request that you contact our VIP customer service email:[ support.vip@***.com ]We have arranged for a dedicated person to wait and look forward to serving you as soon as possible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo see if my vacuum is going to be warranted out
Excuse excuse, excuse one behind the other I’ll never buy anything from them nor my friends neither
so like I thought youre not gonna warranty out this vacuum so Im gonna put on every account that I have how sorry you people are. I know yall got to make a living, but Im not a rich person so I cant afford to keep buying vacuum cleaners I rate this company as a big fat zero please let me know what yall think about this. The company is not worth buying anything from.
User's recommendation: Don’t buy nothing from these people they will not warranty their equipment
Dear client, after reading your feedback, we are very sorry and take it seriously. This is not the experience we want to bring you.
We sincerely hope to have the opportunity to make up for and thoroughly solve the problems you have encountered. In order to gain a deeper understanding of the situation and provide you with satisfactory solutions, we kindly request that you contact our VIP customer service email:[ support.vip@***.com ]We have arranged for a dedicated person to wait and look forward to serving you as soon as possible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInformation
So far no luck. All we need to know is how much do the rybot c1-c2 weigh? Were in our 80s its vital to any decisions on a possible purchase.
Dear client, after reading your feedback, we are very sorry and take it seriously. This is not the experience we want to bring you.
We sincerely hope to have the opportunity to make up for and thoroughly solve the problems you have encountered. In order to gain a deeper understanding of the situation and provide you with satisfactory solutions, we kindly request that you contact our VIP customer service email:[ support.vip@***.com ]We have arranged for a dedicated person to wait and look forward to serving you as soon as possible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBought brand new, never worked, no support
They might show a lot of polish on their claims, but I guess being located outside the US they feel no need to respond when their product is DOA - zero response to repeated calls and emails to support. The first pool cleaner I purchased failed (huge flaw in design) after 3 months.
Tried them again (don't I feel stupid) with the skimmer, horrible and never has worked, and Wybot could care less. Youll be throwing your money away.
- Pretty packaging
- Product is plastic garbage
Preferred solution: Full refund
User's recommendation: Buyer Beware! Won’t work, no company behind it
Dear client, after reading your feedback, we are very sorry and take it seriously. This is not the experience we want to bring you.
We sincerely hope to have the opportunity to make up for and thoroughly solve the problems you have encountered. In order to gain a deeper understanding of the situation and provide you with satisfactory solutions, we kindly request that you contact our VIP customer service email:[ support.vip@***.com ]We have arranged for a dedicated person to wait and look forward to serving you as soon as possible
I just purchased a wybot C1 and would like your...
I just purchased a wybot C1 and would like your assistance in putting the app on my phone. Is there anyone that can assist me? Thank you.
Dear client, after reading your feedback, we are very sorry and take it seriously. This is not the experience we want to bring you.
We sincerely hope to have the opportunity to make up for and thoroughly solve the problems you have encountered. In order to gain a deeper understanding of the situation and provide you with satisfactory solutions, we kindly request that you contact our VIP customer service email:[ support.vip@***.com ]We have arranged for a dedicated person to wait and look forward to serving you as soon as possible
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany doesn't honor warranty
Unit failed in six months. Contacted company.
Did everything they asked, (videos, pics, etc) and they agreed to a replacement. They kept saying we shipped out a replacement. First with DHL, I asked for tracking #, no response . Then they said they sent with UPS, I asked for tracking #, no response, then they said Amazon is shipping replacement, I called Amazon and they said no such item is scheduled for deliver to me.
Again I asked for tracking #, this time they give me an order #. Turns out ITS MY ORIGINAL ORDER#.!!! So they tried to make it looked like a replacement WAS sent if you put in the order # because that order # was the original one I bought!!! NOT A REPLACEMENT.
Amazon agreed this was a scam attempt but wouldn't help whatsoever. Amazon has gotten to be as bad as the *** chinese companies. Anything for a buck.STAY AWAY FROM WYBOT!
The prices are cheap. There's a reason why.
Preferred solution: Full refund
User's recommendation: STAY AWAY FROM WYBOT!!!!
Dear client, after reading your feedback, we are very sorry and take it seriously. This is not the experience we want to bring you.
We sincerely hope to have the opportunity to make up for and thoroughly solve the problems you have encountered. In order to gain a deeper understanding of the situation and provide you with satisfactory solutions, we kindly request that you contact our VIP customer service email:[ support.vip@***.com ]We have arranged for a dedicated person to wait and look forward to serving you as soon as possible
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Dear client, after reading your feedback, we are very sorry and take it seriously. This is not the experience we want to bring you.
We sincerely hope to have the opportunity to make up for and thoroughly solve the problems you have encountered.
In order to gain a deeper understanding of the situation and provide you with satisfactory solutions, we kindly request that you contact our VIP customer service email: support.vip @ w y b o t p o o l . com We have arranged for a dedicated person to wait and look forward to serving you as soon as possible
Dear client, after reading your feedback, we are very sorry and take it seriously. This is not the experience we want to bring you.
We sincerely hope to have the opportunity to make up for and thoroughly solve the problems you have encountered. In order to gain a deeper understanding of the situation and provide you with satisfactory solutions, we kindly request that you contact our VIP customer service email:[ support.vip@***.com ]We have arranged for a dedicated person to wait and look forward to serving you as soon as possible