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WSFSBank

WSFSBank

wsfsbank.com
What is your customer experience with WSFSBank?

WSFSBank Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • WSFSBank has 3.6 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: No issues getting loan.
    Cons: You are never able to get to the same person.

  • Recent recommendations regarding this business are as follows: "Do not accept disrespect.", "Beware".

Anonymous
map-marker Bear, Delaware

My card locked in ATM machine fox run bear De

Put card in ATM and it was locked in had to find a number to call can't get it unblocked had to cancel my card and git to go back to bank and order another card just inconvenient should have still gave me back my card

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Roy M Sfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Complaint on trying to cash a personal check from my personal account.

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I had an unpleasant experience trying to cash a personal check from my personal account. Total disrespect from several members of your team from Asst.branch Mgr to Office Mgr.

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User's recommendation: Do not accept disrespect.

Resolved
Steven David

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Pay off letter issue

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Updated by user Oct 30, 2023

They recorded my lien release & provided me a copy.

Original review Oct 27, 2023

I became a customer in 2019 and paid off my loan in March of 2020. I have been trying to close on a new construction home loan.

My payoff letter was never sent to my current bank & is holding up my closing. I have spoken to several representatives that have been very helpful, but explained I can only resolve the issue thru a support email. I have sent that email & have been in waiting to get resolution. This is crazy.

It is costing me time & money because I can't close my loan.

For something that is clearly WSFS bank issue. I am at the mercy of waiting on someone to check & answer & email.

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Pros:
  • No issues getting loan
Cons:
  • You are never able to get to the same person

Preferred solution: Deliver product or service ordered

User's recommendation: Beware

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