Resolved
Chris C Oaf
map-marker Mansfield, Texas

Resolved: No communication, but they have my money!

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Updated by user Aug 07, 2018

Steve contacted me and said my lift would ship out by July 30th. It was actually at the freight dock a day early.

The lift itself is very heavy, and has heavier/stronger parts in critical areas, like the cable pulleys. Top brands like Rotary and Challenger often have plastic pulleys, but Worth uses steel pulleys. Standing under a couple tons of vehicle, I'll take the steel pulleys, thank you! I am very satisfied and would recommend Worth Lifts.

Thanks! chris

Updated by user Aug 07, 2018

Update: Steve got back to me a couple days after I posted this. He said my lift was almost ready and would ship out by July 30th.

In fact it arrived at the freight dock a day early. I picked it up and unpacked it. It is a beast! Very heavy.

Some of the decals got scratched in shippping, but otherwise I am satisfied. My mechanic buddy has Rotary lifts so that's what I'm used to. The Worth lift has heavier parts in critical places, like the cable pulleys. The differences are obvious, and the Worth compares quite well.

Steve explained they've had trouble finding qualified staff: a common complaint for lots of businesses these days, especially here in Texas. I'd rather wait and have them build it right, than get a piece of junk earlier. I am very satisfied with my purchase. I would recommend Worth to anyone looking to buy a lift.

Just know the 'expected delivery date' can be affected by things Steve has no control over. It could take a bit longer than he says. But his products are made in the US, in Texas, and are very competitively priced, even compared to the Chinese-built lifts.

Thanks! chris

Original review Jul 12, 2018

I ordered a Floor Plate Two-Post automotive lift on April 2. Delivery would be something like 30 days - no problem. Sent a direct transfer for $3600. It's now July 12th, four months later. I have not been able to contact them in any way.

The owner is 'Steve Prater'. He seemed like a good guy, and very proud of his products. I have seen good reviews of their products on discussion forums, so I didn't think twice about trusting them.

I have emailed Steve directly a couple times, no response. Today I called their number, and got a very nice lady on the phone. Gave her my name so she could look up the order. Turns out 'everybody is out of the office right now', but she would 'call right back'. Right.

I am starting to think this company is a scam. I don't like to think that way, but all the signs are there. As soon as they got my money, they vanished. I keep hoping there was a family emergency or something, but I'm starting to think the worst.

I am considering legal action if I do not hear from them soon.

Hope this review helps somebody!

c.

View full review
Loss:
$3600
Cons:
  • No communication but they have my money looks like a scam
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Stanley M Ddg

Not Worth s$?t 2 post lift.

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I purchased a 2 post lift from Worth and I’m very unhappy with the quality of my new lift. It took over eight weeks to get and I expected it to be perfect.

This is way less then what I expected. I tried contacting them and they told me they would send me some stickers and touch up paint! Below is a list of defects the company won’t address. The packaging on the lift was poor and most of the decals were torn or scratched off.

Everything that could be scratched was scratched. The lift appears that it was packaged to ship while the paint was wet so most of the packing material adhered to it when unwrapped. The arm locks were bent from being picked up with the forklift before it got to me. The bolts to install it were missing.

The cuts in the metal are jagged and not ground smooth. The hydraulic fittings that were factory installed are leaking because no one put any type of thread sealer or pipe tape on them. The lift raises evenly and the locks engage together but lowers unevenly.

I’m assuming it’s from the leaks. The truck adapters do not fit the lift pads and won’t slide on.

View full review
Reason of review:
Damaged or defective
3 comments
Guest

Love the quanlity or their lifts

WorthNA
reply icon Replying to comment of Guest-2113941

Thank you for your comment. Please let us know if we can assist you!

Guest

I would bet that the unit was used and sold as new.

View more comments (2)
Anonymous
map-marker Jacksonville, Florida

Got a call back 16 years later about being screwed they got some salt to throw on the wound.

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Now the the new owner calls me up and threats to sue me for slander, how bout some old time coustomer service and just give me a lift or my money back. Of course the old owner put a bunch of screwed up orders in file 13, so the new owner would not see all the f%^k 'ups.

Im sure if he would have seen how many people John screwed, he would of run like his *** was on fire. 7-20-2015. I only hope this new owner has better quailty control. But im still out 3 grand no matter what.

Be somebody to be proud of and give me my lift.

Then I will give you a good or bad review on your quialty. Ive waited 16 years now, can u send another one to 6637 pickettville rd 32254.

View full review
Loss:
$3
Cons:
  • Terbbile but this was 16 years ago
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Marius Upm

Screwed out of 3 grand

Updated by user Oct 15, 2013

I purchased a two post car lift from them, they send me junk, it wound not work, so they sent me parts, that won't not work. It was all useless junk, they told me to send it all back and I did. finally,the owner told me he was bankrupt and pretty much told me to *** off.

This was quiet a few years ago, but when you lose that kind of money you don't forget. Total loss of 3 thousand dollars of borrowed money, private loan, to add a little salt to make the matter; worst than it already was. Double screwed. falconron@***.com

Worth N.A., LLC [ Worth equipment [ Worth LESS] Worth automotive lifts

P.O. Box 597 - Mansfield, Texas 76063

DO NOT BUY FROM THESE PEOPLE. YOU WILL BE SCREWED! I lost 3 grand.

falconron@***.com 904-693-****

Updated by user Oct 15, 2013

I purchased a two post lift from them, they send me junk, it wound not work, so they sent me parts, that won't not work. It was all useless junk, they told me to send it all back and I did.

finally,the owner told me he was bankrupt and pretty much told me to *** off.

This was quiet a few years ago, but when you lose that kind of money you don't forget. Total loss of 3 thousand dollars of borrowed money, private loan, to add a little salt to make the matter; worst than it already was.

Double screwed. falconron@***.com

Updated by user Oct 15, 2013

3 thousand dallor

Original review Oct 15, 2013

I bough a lift from them, they send me junk, it wound not work so they sent me parts, that won't not work It was all useless junk, they told me to send it all back and I did. finally,the owner told me he was bankrupt and pretty much told me to *** off.

This was quiet a few years ago but when you lose that kind of money you don't forget. falconron@***.com

Worth N.A., LLC [ Worth equipment [ Worth LESS] Worth automotive lifts

P.O. Box 597 - Mansfield, Texas 76063

DO NOT BUY FROM THESE PEOPLE. YOU WILL BE SCREWED! I lost 3 grand.

falconron@***.com 904-693-****

View full review
Loss:
$3
2 comments
Marius Upm

I Purchased a two post lift from them, they send me junk, it wound not work so they sent me parts, that won't not work It was all useless junk, they told me to send it all back and I did. finally,the owner told me he was bankrupt and pretty much told me to *** off.

This was quiet a few years ago but when you lose that kind of money you don't forget. falconron@***.com

Guest
reply icon Replying to comment of Marius Upm

This is Worth NA LLC. Please note to anyone who reads this post, we did not sell this equipment to this person and do not know who he is or who or what he purchased that makes him think he purchased from us.

It is regretful that someone can post disparaging comments that are not factual. There have been many distributors of Worth equipment over the years and quite possibly he purchased something represented as a Worth from them, but we assure you, this is not and never has been a code of conduct for our business and we emphatically do not sell junk as represented by our thousands of satisfied customers.

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