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Worth Ave Group

Worth Ave Group

www.worthavegroup.com
What is your customer experience with Worth Ave Group?

Worth Ave Group Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Worth Ave Group has a 1.3 star rating from 3 customer reviews with consumers mostly dissatisfied; rating distribution is 100% unfavorable and reviewers report a high price level.

Positive Feedback

Some customers note reasonable cost for insurance and that the company used to provide better service.

Negative Feedback / Risk Areas

  • Frequent claim denials and repeated requests for additional forms after filing the claim.
  • Poor customer service and long phone times, cited in many Worth Ave Group customer complaints.
  • Backend data issues, lost policy records, and disputes over payouts or refunds.

Key Takeaways for Future Customers

  • Read Worth Ave Group reviews and verify policy terms before buying.
  • Expect documentation hassles; keep thorough records when filing a claim.
  • Be prepared to question billing and refunds and to follow up persistently with customer service.
View full overview ›

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William G Cms

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Verified Reviewer

Complete and utter dissatisfaction and literal denial in every way shaven form of my claim for no reason whatsoever

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This company literally goes out of their way to ensure that your claim is denied. They have asked me to do things that are more like a job than finally claim things have taken me in upwards of 13 hours. Do not trust this company do not buy this policy is not worth it.

View full review

User's recommendation: Run

Donny Mac

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stillwater, Oklahoma

Cheated. They wouldn't pay claim

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Contains 1 confidential file for company representatives
Updated by user Dec 11, 2022

Their response was off target. They do not deny their incompetence in handling customer data.

They seek opportunities to deny claims. Oklahoma state oversight is no help.

Will search for other help. Worth Ave should be fined and accountable to a higher authority.

Original review Nov 10, 2022

Backend systems lost my policy data 6 times in 5 years. They make mistakes like these and it costs me hours on the phone.

When one piece of data changed on my end and I hadn't updated it in time because the process was cumbersome, perhaps by design, they denied my claim, opportunistically.

Poorly managed, unfair policies, double standards. Shameful.

View full review
Loss:
$300
Pros:
  • Reasonable cost for insurance
Cons:
  • Terribly mismanaged
  • Negligent administration
  • Did not pay claim

Preferred solution: Full refund

Jeff B Tpe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

RIP OFF!!

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Contains 1 confidential file for company representatives

I bought a policy to cover my smartphone for up to $799. My phone was stolen.

I filed a claim and went back and forth for 7 weeks filling out one form after another. I sent the invoice for the replacement phone for $618. When I FINALLY got the check it was for $155.42. I called and got a colossal run around about how they only paid for a refurbished phone and that the amount of the policy I bought and paid for was irrelevant!

WHAT A RACKET!!!

I had the policy for 3 years at $99/year.

So even though i had a loss, they are still whole!!

WHAT A RIP OFF!!

THEIR PRODUCT AND SERVICE SUCKS! BEWARE!!

View full review
Loss:
$569
Pros:
  • Used to be a good company
Cons:
  • Ask for additional forms after form after filing the claim
  • Run you around
  • Customer service is a joke

Preferred solution: Full refund

User's recommendation: BEWARE! YOU WILL NOT GET WHAT YOU PAY FOR!!!

Insurance Expert Talks

Insurance Claims Tips: What Red Flags to Watch Out

Insurance Claims Tips: What Red Flags to Watch Out

How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.

Read full article
Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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