Donald T Qhv

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| map-marker Stillwater, Oklahoma

Cheated. They wouldn't pay claim

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Worth Ave Group - Cheated. They wouldn't pay claim
Updated by user Dec 11, 2022

Their response was off target. They do not deny their incompetence in handling customer data.

They seek opportunities to deny claims. Oklahoma state oversight is no help.

Will search for other help. Worth Ave should be fined and accountable to a higher authority.

Original review Nov 10, 2022
Backend systems lost my policy data 6 times in 5 years. They make mistakes like these and it costs me hours on the phone. When one piece of data changed on my end and I hadn't updated it in time because the process was cumbersome, perhaps by design, they denied my claim, opportunistically. Poorly managed, unfair policies, double standards. Shameful.
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Loss:
$300
Pros:
  • Reasonable cost for insurance
Cons:
  • Terribly mismanaged
  • Negligent administration
  • Did not pay claim

Preferred solution: Full refund

Insurance Expert Talks

Insurance Claims Tips: What Red Flags to Watch Out

Apr 23, 2021

How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.

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Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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