Scam, they do not cover anything

This is the big-time scam, please stay away from this, save yourself from headache. They do not cover anything. I purchased a plan through Macy's. PLEASE DON'T WASTE YOUR MONEY ON THIS COMPANY. read the reviews for yourself and and research before you pay anything extra, I wish I did that before.
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1 comment
#2174380

scam

ID
#3520685 Review #3520685 is a subjective opinion of poster.
Location
Mechanicsburg, Pennsylvania
Cons
  • Long delays in resolution and then resend offer
  • Make it impossible to get service
  • Difficult phone system

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New Reviewer

Total waste of money

If this service were a dollar, I wouldnt buy it again. I would rather throw my money out the car window. I called to request repair on 12/31/2021 and have been getting jerked around every since. They say it could take 3 months for parts to arrive then they give you every excuse under the Sun why you dont have them yet. Its BS. They didnt have a 3 month wait when charging my credit card for the warranty purchase. Do not walk but run from this offer.

User's recommendation: Just say no.

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ID
#3489927 Review #3489927 is a subjective opinion of poster.
Location
Canton, Georgia
Cons
  • Scam
  • 4 months no service
  • Make it impossible to get service
Loss
$398
Preferred solution
Full refund

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New Reviewer
Total scam. Too much to go into everything but my issue has been going on for at least two months now, get different answers from everyone that works there, including supervisor who flat out lied to me. Denied cash settlement offer on furniture that couldn't be...
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ID
#3478425 Review #3478425 is a subjective opinion of poster.
Location
Cartersville, Georgia
Cons
  • Difficult phone system
  • Some representatives and supervisors very rude
  • Long delays in resolution and then resend offer
Loss
$600
Preferred solution
The cash settlement offer as originally offered and then agreed to by 3 of their representatives.

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Verified Reviewer
New Reviewer

Horrible customer service

I have been contacting this company for the past year, email, calls, messages, absolutely no response or a competent person to help you! The word HORRIBLE is even too nice for this company!

User's recommendation: DO NOT BUY THEIR INSURANCE.

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ID
#3448156 Review #3448156 is a subjective opinion of poster.
Location
Livermore, California
Product
Macys Worrynomore Protection Plan
Loss
$5000
Preferred solution
I need my furniture either repaired or refunded!!!
New Reviewer
My bad experience with Macy's Worry No More (a little bit different, but same *** response): I've bought a ton of stuff at Macy's but when I bought a nice power reclining sofa and a Scandinavian-style leather chair, I got suckered in to the Worry No More plan and paid...
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ID
#3304074 Review #3304074 is a subjective opinion of poster.
Location
Washington, Virginia
Loss
$218
Preferred solution
Full refund
New Reviewer

Failure to provide claim

Purchased worrynomore at macys. After 7 years with no claim on furniture, called worrynomore to obtain macys credit. I was late by 3 months on this claim because my husband and I are both physician front line healthcare workers during pandemic. Macys and Worrynomore (rep Daysi) were rude, unhelpful, and unforgiving. They refused to provide any credit for the unused warranty. When asked to talk to a supervisor at Worrynomore, I was informed that no one was available and they would not be able to call me back and there was no option to hold for a supervisor. Worst business ever and total scam!!! do not purchase any warranty through them

User's recommendation: Avoid Worrynomore at all costs!!!

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ID
#2368889 Review #2368889 is a subjective opinion of poster.
Location
Vienna, Virginia

Service contract

We bought a worrynomore service contract in 9-6-2013 on a lazy boy recliner. If we did not use the contract we would be refunded in 7 years. So I am applying for my refund of $89.00. I am told I have 90 days after the Sept. date to apply. I would like to talk to a real person to answer my questions. Thank you Kathy Lieske kathypaul2@***.com
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ID
#2299607 Review #2299607 is a subjective opinion of poster.
Location
Spokane, Washington

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Verified Reviewer
New Reviewer

Problem to apply valid voucher-#280********-Linda S. Tobey-Campagna

To whom it may concern-NOTICE AS FOLLOWS- I am hereby forwarding a full copy of my voucher worth $158.00 to ensure application to my Macy's account no. 43-070-3**-**3-0; this to make sure Macy's will reduce the charge from the listed amount- $193.93 <;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;$158.00> to $35.93. This is my exact expectation per the below outlined promise from Macy's. See enclosed copy of both the voucher and original order form #196130****- listed below. Also, it should be noted that I placed this order on the phone/retail line-listed below (888-822-****)-with a customer service representative {via Joliet) who ASSURED me that she was taking down the voucher # [280********], issue date [03/03/2020] and key /bar code [ 710158****437]- AND WOULD APPLY THIS TO REDUCE THE COST/CHARGE to my account. Please note that this transaction is well within the 90 day window, and also is needed since this is the ONLY STATED OPTION via Macy's since NO STORE IS OPEN nearby in NJ where the voucher could be accepted. Your assistance to further document this issue as a potential problem, and to help me ensure proper application of the voucher as required, is very much appreciated. Should you have a problem, glad to discuss real time via cell. /s/Linda Linda S. Tobey-Campagna cell 732-539-****
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ID
#1943718 Review #1943718 is a subjective opinion of poster.
Cons
  • Too difficult
Loss
$158
Preferred solution
Deliver product or service ordered

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