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Unhappy with Smartykat toy I bought

I purchased the Smartykat toy for my kitten. Unfortunately as the mouse goes around it causes the skirt to wad up. After several times if unwadding it my kitten became bored and walked away. She was so excited to get the toy until this continually did this. It was purchased through Amazon so I can't return it. Can you send a replacement or tell me what can be done to fix the problem. I know my kitten would love it if it worked right.

User's recommendation: Make it easier to get help.

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ID
#3799104 Review #3799104 is a subjective opinion of poster.
Location
Fayetteville, North Carolina
Pros
  • Kitten was interested until malfunction occurred
Cons
  • Skirt must be too light
Preferred solution
Let the company propose a solution

Replacement part for Sherpa pet carrier

I have a Sherpa pet carrier that needs a new bottom tray...the vinyl covered bottom that Velcros to the bottom of the carrier. Where can I get this part? Thank you. Gail Goldsberry
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ID
#2233381 Review #2233381 is a subjective opinion of poster.
Location
Wheeling, Illinois

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