New Reviewer

Horrible Customer Service

I am very dissatisfied with the service I received. I have yet to receive the item that I purchased and its been over two weeks. I have called and emailed and the only response that I've gotten was that I can get a return label and send it back once I do receive it. I am highly disappointed with the shipping service and customer service following the issue. I will never shop with this store again and would definitely never recommend to anyone else.

User's recommendation: I would not recommend.

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ID
#2172863 Review #2172863 is a subjective opinion of poster.
Service
Worldwide Golf Shops Shipping Service
Preferred solution
Let the company propose a solution

Worthless Golf Return Policy

WORLDWIDE GOLF SHOPS (dba: Van's Golf Shops in Arizona; in other States as Golfers Warehouse, Unita Golf, The Golf Mart, Edwin Watts Golf, or Roger Dunn Golf Shops) offers a " 90 DAY 100% SATISFACTION GUARANTEE" that is almost worthless. Customer does not get the money back, customer only gets a STORE CREDIT!!!! You get scammed into thinking you can try golf gear and if it does not work, you can return it. Look light gray hard to read fine print on back of receipt and return policy posted in weird places like under cash register near floor. Sales men will deny everything and say that they told customer about return policy. Buyer beware.
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ID
#884043 Review #884043 is a subjective opinion of poster.
Location
Sun City, Arizona
Pros
  • Selection
Cons
  • Worthless 90 day guarantee
Reason of review
Warranty issue
Loss
$85
Preferred solution
Full refund

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