New Reviewer

Horrible Customer Service

I am very dissatisfied with the service I received. I have yet to receive the item that I purchased and its been over two weeks. I have called and emailed and the only response that I've gotten was that I can get a return label and send it back once I do receive it. I am highly disappointed with the shipping service and customer service following the issue. I will never shop with this store again and would definitely never recommend to anyone else.

User's recommendation: I would not recommend.

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ID
#2172863 Review #2172863 is a subjective opinion of poster.
Service
Worldwide Golf Shops Shipping Service
Preferred solution
Let the company propose a solution

Worthless Golf Return Policy

WORLDWIDE GOLF SHOPS (dba: Van's Golf Shops in Arizona; in other States as Golfers Warehouse, Unita Golf, The Golf Mart, Edwin Watts Golf, or Roger Dunn Golf Shops) offers a " 90 DAY 100% SATISFACTION GUARANTEE" that is almost worthless. Customer does not get the money back, customer only gets a STORE CREDIT!!!! You get scammed into thinking you can try golf gear and if it does not work, you can return it. Look light gray hard to read fine print on back of receipt and return policy posted in weird places like under cash register near floor. Sales men will deny everything and say that they told customer about return policy. Buyer beware.
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ID
#884043 Review #884043 is a subjective opinion of poster.
Location
Sun City, Arizona
Pros
  • Selection
Cons
  • Worthless 90 day guarantee
Reason of review
Warranty issue
Loss
$85
Preferred solution
Full refund

About

Worldwide Golf Shops Return Policy
Try Worldwide Golf Shops's' Trade-In portal. If for any reason The User of company services are not completely satisfied with one of Worldwide Golf Shops's' products, return it to www.worldwidegolfshops.com within 90 days and The User will receive a replacement or full store credit**. www.worldwidegolfshops.com allow TWO Full Store Credit exchanges on qualifying products during the 90 Day Guarantee period**. Returns of unused or unworn products with their original tags and packaging, are eligible for a full refund. Returns and exchanges are accepted only for items purchased from Worldwidegolfshops.com. For standard returns and exchanges, original shipping charges are non-refundable and will not be credited back to The User of Website Due to the custom nature, value, and/or limited availability of the product, returns are excluded from receiving full store credit under Company's 90 Day Guarantee policy. www.worldwidegolfshops.com will always do Company's best to work with The User of Website to find a solution for any return situation.
To read more: https://www.worldwidegolfshops.com/return-policy.aspx
Worldwide Golf Shops Delivery Policy
To read more: https://www.worldwidegolfshops.com/shipping-information.aspx
Worldwide Golf Shops Terms of Service
Try Worldwide Golf Shops's' Trade-In portal. Company's hours of operations are listed below for The Client's convenience. Website have a voicemail system which www.worldwidegolfshops.com check regularly, so if The Client reach Worldwide Golf Shops during closed hours, please leave a detailed message and The Company will return The User's call promptly. Simply choose this payment method during check out. Worldwide Golf Shops and Worldwide Golf Shops's' subsidiaries charge and collect sales tax in accordance with state and local laws. Generally, the tax rate is based on the type of product or service purchased and the location The User's purchase is shipped, delivered or picked up. Where sales tax is applicable, the order total during the checkout process reflects estimated sales taxes. The final sales tax charged on The User's order will be displayed in The Customer's order confirmation sent via e-mail. Shipping charges may also be subject to tax in certain states.
To read more: https://www.worldwidegolfshops.com/terms-of-use.aspx
Worldwide Golf Shops Privacy Policy
Try Company's Trade-In portal. Worldwide Golf Shops may collect information about The User of company services from third-party sources and information that is publicly available. For example, information The User submit in a public forum (e.g., a blog, chat room, or social network site) can be read, collected, or used by Website and others, and could be used to personalize The User's experience. Worldwide Golf Shops may also display personal feedback or reviews in a public space on Company's website from satisfied customers. The User of Website are responsible for the information The User of company services choose to submit in these instances. Another example, is that The Company may receive demographic information about The Client from a third party to make Company's service and marketing efforts more efficient and personalized for The User of Website Company's website is not directed at individuals under 13 years of age, and Worldwidegolfshops.com does not intend to collect any personally identifiable information from such individuals.
To read more: https://www.worldwidegolfshops.com/privacy-policy-2018.aspx
Worldwide Golf Shops FAQ
Try Company's Trade-In portal. Below The Userll find detailed outlines on Worldwide Golf Shops' policies regarding nearly every aspect of Worldwide Golf Shops's' business. Worldwide Golf Shops's' hours of operations are listed below for The Client's convenience. The Company have a voicemail system that Website check regularly, so if The Client reach Worldwide Golf Shops during closed hours, please leave a detailed message and www.worldwidegolfshops.com will promptly return The Customer's call. The Company ship orders via UPS. Please check expedited shipping options during checkout. The Client of Worldwide Golf Shops will receive a confirmation email with shipping tracking information. Any order placed with a shipping address that does not match the billing address is subject to verification prior to the order being processed and shipped. FREE Shipping offers may exclude certain oversize items and do not include PING products. Shipments to Hawaii, Alaska, U.S.
To read more: https://www.worldwidegolfshops.com/help-faq.aspx
Top Worldwide Golf Shops Services

Shipping Service

Worldwide Golf Shops Pros and Cons

Pros: Selection

Cons: Worthless 90 day guarantee

Summary

Worldwide Golf Shops is the largest US retailer selling discount golf equipment and a parent company to The Golf Mart, Roger Dunn Golf Shops, Van's Golf Shops, Edwin Watts Golf Shops, Uinta Golf, and Golfer's Warehouse. It was founded more than 50 years ago and operates stores in 19 states. The company is an authorized dealer for Ping, Titleist, Adams, Puma, Adidas, FootJoy, TaylorMade, Nike, Bridgestone, Ashworth, Cleveland, Mizuno, Ecco, Cobra, Acushnet, Callaway, Travis Matthew, Scotty Cameron, and other brands. It offers a wide selection of apparel, accessories, and golf products. Worldwide Golf's stores are located in Arkansas, Oklahoma, South Carolina, Georgia, Alabama, Kansas, Tennessee, Louisiana, Florida, Kentucky, and other states.

Worldwide Golf Shops reviews and complaints

Worldwide Golf Shops is ranked 67 out of 295 in Sport Equipment and Accessories category

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