WorldPantry Reviews
WorldPantry Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WorldPantry has 2.1 star rating based on 9 customer reviews. Consumers are mostly dissatisfied and many request a refund for issues.
Key Takeaways for Future Customers
- Check WorldPantry reviews for recurring shipping and service issues before ordering.
- Expect some orders to arrive damaged or melted despite promotions for fast shipping.
Negative Feedback / Risk Areas
- Poor packing and damaged or melted products on arrival.
- Slow or unreliable shipping and unhelpful or rude customer service handling refund and billing disputes.
Positive Feedback
Some customers note good tea and that orders were professionally processed when handled correctly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WorldPantry has 2.1 star rating based on 9 customer reviews. Consumers are mostly dissatisfied and many request a refund for issues.
Key Takeaways for Future Customers
- Check WorldPantry reviews for recurring shipping and service issues before ordering.
- Expect some orders to arrive damaged or melted despite promotions for fast shipping.
Negative Feedback / Risk Areas
- Poor packing and damaged or melted products on arrival.
- Slow or unreliable shipping and unhelpful or rude customer service handling refund and billing disputes.
Positive Feedback
Some customers note good tea and that orders were professionally processed when handled correctly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
. Non existent customer service
- - $170 Think Thin bars for a gift were back-ordered and delayed.
- - 10% refund ($17) issued due to melted ice packs damaging the boxes and some bars melted.
I placed an order for $170 worth of Think Thin bars as a gift. They were back ordered and a delay with shipping but supposedly on their way on 7/15 and arrived on 7/17.
The company was notified about the state of the bars and the boxes that were destroyed due to the ice packs melting, and some bars melted as well.
Pictures were provided as well. I was given a 10%, ( $17) refund.
Customer service was willing to issue a label so that I could go to the post office ( actually so the gift recipient could go to the post office and return it ) I was told despite the pictures, no pictures of the melted bars were submitted so the 10% refund was basically sufficient.
User's recommendation: Do Not Buy From This Company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hampden, Pennsylvania
Resolved: The product was left outside in the rain. Contents were supposed to be lollipops. They were substandard in appearance. May have melted or just not been good enough to sell. Never again!
We are no longer their customer. We don't want to be contacted.
We don't want a refund. We merely want to suggest that other consumers look around for confections from other reliable and friendly company. The item we purchased could have been had locally--without the shipping charges.
We purchased from them years ago. This experience means we will not do so again in the future.
Poor service and delivery and candy appeared to have been melted at one point. We're done ordering from them at WP
- Variety
- Poor quality
Preferred solution: Nothing. We're done. Sharing here to warn others they can get good quality candies from reliable companies other than WP.
User's recommendation: Find a reliable caring and honest company to deal with. Don't waste your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Belleville, Michigan
Cancel
I have no idea how I have this account! Cancel! My bank statement suddenly had this surprise $54.25 charge.
- I have no idea
Preferred solution: Apology
User's recommendation: I have no idea!
Money Back Guarantee is fake
- - They promise 100% satisfaction but hide upfront that return shipping costs apply.
- - Most companies refund if you prove you're not using the product.
They promote 100% satisfaction and don't disclose up front that you have to pay shipping costs to return items and get a refund. So clearly not worth it, and they know that.
Most companies would let you prove that you're not using the product and then refund you. Not these cheats.
Preferred solution: Full refund
User's recommendation: Do NOT buy from them
Cedar Falls, Iowa
Incompetent
- - Order not processed correctly or timely; no response to calls or emails.
- - Order not shipped as promised.
Do not order from this company. Very poor customer service and satisfaction. Placed an order with them; did not process order correctly or in a timely fashion, did not reply/respond to calls/emails, and did not ship as promised.
User's recommendation: Don't bother.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate for a order i place over a week ago
- - Long hold times with customer service.
- - No callback after leaving a number.
- - Will not use again; will buy coffee elsewhere.
your customer service well i'll hold back and just say it sucks. your put on hold for what seams like for every and when i left my call back number there wasn't any call back thanks to you i will not be using this anymore and i'll buy my coffee else where.
Preferred solution: Full refund
User's recommendation: *** NO. and because 1 is as low as i can go as for marks. but your a real - in my book i will be canceling my order now.
Representative was "extremely" rude. I mean nasty.
I can't believe you are actually calling me a "pissed" customer. Really?
How about a little civility? Has anyone everdo heard of a little courtesy
- Order was professionally handled and processed well
- Simple question was treated aggressively with a responce
Preferred solution: Apology
User's recommendation: do yourself a favor, don't bother calling, unless you don't mind being spoken to like an idiot
Your website doesn't work
- - Editing the shipping address also changes the billing address, causing errors.
- - Promo code won't apply, and past orders have been incorrect.
While trying to order Oberto beef jerky, the website I edited the shipping address because it was going to be a treat for my son in college. When I changed my shipping address it changed my billing address also.
When I attempted to edit the billing address, it changed my shipping address again. It also would not apply the promo code. This is not the first time Ive had issues.
Last I got a completely wrong order. Order didnt match what I had ordered or the order list in the box.
- Other companies products are great
- Seem to have bad tech support for their website
Preferred solution: Let the company propose a solution
Los Angeles, California
Unreliable shipping
They regularly hold sales that promise fast shipping over $100. Then they ship slowly and late.
User's recommendation: Buy elsewhere unless there’s a great sale and you’re not in a hurry.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReplacement for damaged shipment order# 0274****
Please advise when the 2 sugar Free Peach syrup 750 ml bottles that were damaged in shipment and returned by Fedex will ship again or issue a refund and close the order.
Thanks
Richard Hnilo
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hampden, Pennsylvania
Wher is my stuff
your rep could not understand what I was taking and hung up
Preferred solution: Full refund
Durham, North Carolina
Avoid them
The person has no consideration for customersshe has disconnected my call 5 times
Durham, North Carolina
Avoid them
The person has no consideration for customersshe has disconnected y all 4टइमज formo
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Plastic bags.
- - Ordered 18 NUMI chamomile lemon tea boxes; all received.
- - Six boxes were packed in cheap bags, crushed and torn.
- - Damaged bags had to be discarded.
I ordered 18 boxes of your NUMI chamomile lemon tea.I received all of them. The problem is 6 boxes were packaged in cheap bags and were crushed where I couldn't even stack them in my shelf's.Some bags were torn and I had to throw them away.some idiot in packing should have used a box to ship the last 6 boxes of tea in.If this is the kind of shipping I will be getting from now on,I will choose another company.
Order# 0235****.
Gary A. Wray,Sr
gawraysr@***.com
- Good tea
- Bad packing
Preferred solution: Let the company propose a solution
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