Lisa B Gpn
map-marker Sheffield, England

I have a battery which will not charge. I cannot use my chainsaw without the battery.

I brought a strimmer and hedge cutter from you with an inter -changable battery.. both work fine.

But then having spoken first with your team i decided last year to purchase a. Chainsaw from you with theBLi300 battery which was very expensive. I had planned to start a gardening business this year so wanted all the best kit. So last year having purchased the chainsaw and the battery i tryed for the first time to use it- from the onset the battery did not register in the chainsaw for many attempts.

Eventually it did register (far from acceptable)and i used the saw for an hr just to make sure it worked. I then cleaned everything and stored it away in an appropriate place. Now many months later, due to being away , i tryed to charge the battery again in a new QC500 charger. The charger gives a caution sign ' flashing 'which indicates an error with the battery, and the battery itself will not light up.

It will neither register in my chainsaw. This battery is defective.!

A very very expensive defective battery . You no longer have this battery in stock and im about to start a new gardening business !PLEASE HELP!

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