New Reviewer

They refuse to respond to e-mails or phone calls. Not willing to solve problems.

I purchased a machine from them with a bad bobbin case. They refuse to respond to any of my e-mails or phone calls. This is a simple replacement part.

User's recommendation: Don't deal with this company. They take your money and don't respond to any of your conversations.

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#2500519 Review #2500519 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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