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World Travel Holdings

World Travel Holdings

www.worldtravelholdings.com
What is your customer experience with World Travel Holdings?

World Travel Holdings Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

World Travel Holdings has a 2.5 star rating from 2 reviews, with consumers mostly dissatisfied and 50% saying they would likely recommend the company.

Key Takeaways for Future Customers

  • Check booking confirmations and payments carefully when reading World Travel Holdings reviews.
  • Ask detailed questions before you pay deposits or upfront fees.
  • Expect low advertised price levels but verify cancellation and refund terms.

Negative Feedback / Risk Areas

  • Recurring World Travel Holdings customer complaints cite billing errors such as double charges.
  • Many report problems obtaining refunds and unclear cancellation or exchange policies.
  • Customers describe slow or unhelpful customer service when disputing payments.

Positive Feedback

Half of reviewers would recommend the company, and some bookings proceed without issue when customers confirm details and payment sources in advance.

View full overview ›

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Beverly G Uoq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bristol, Virginia

Was charged twice for cruise

AI Highlights
  • - Financed a Royal Caribbean cruise with Affirm and also with Uplift, paying twice.
  • - They seek help to stop duplicate payments to Royal Caribbean.
Updated by user Apr 14, 2026

Nothing was done to solve the issue and I have reached out to everyone at Royal Holdings Travel.

Updated by user Mar 28, 2026

Issue is still unresolved

Original review Mar 19, 2026

I booked a cruise through Royal Caribbean and financed it through Affirm. Uplift/Upgrade also financed the same cruise and paid Royal Caribbean.

However, Royal Caribbean only has financing through Affirm. We are paying both places monthly for the same cruise.

Please help!!! Thank you, Hope Goodson confirmation #180-*** ***-** reservation #194****.

Loss:
$191863

Preferred solution: Full refund

View full review
Anonymous
map-marker London, England

Cruise 118 complaint

AI Highlights
  • - Booked a Cruise 118 trip and paid £150 pp deposit.
  • - £3,000 balance overdue and due immediately for an August 2024 trip.

We booked a cruise with Cruise 118 and paid the £150 pp deposit to then be shocked when they told us the following day that our £3000 remaining balance was overdue and needed immediate payment . Even though we were told the remaining balance was to be paid March 2024 for our August 2024 trip .

Is there a complaints dept in The UK we can contact. Someone who will give us a fair and honest answer

Also I have family and friends who have booked many cruises and only paid £150 deposit

User's recommendation: Don’t be scared to check and double check every step they make . Ask lots of questions

View full review
Hershell B Xqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Speak to someone

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was really hoping for an extention and I was denied!! I really want to go on this first cruise of mine.

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RONALD F Gxd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

NO REFUND FOR TOURS ON CRUSE APRIL 2020

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Canceled Apr 11, 2020 cruise for non-virus reasons.
  • - Some refunds issued; others bounced; 10+ hours spent, no refund yet.

WE CANCELED THE APRIL 11 2020 CRUSE FOR REASONS OTHER THAN THE VIRUS (WELL WITHIN THE TIME LIMITS TO CANCEL)

PAID UP FRONT FOR SEVERAL CRUSES, A FEW WERE REFUNDED

THE REST HAVE BEEN BOUNCED FROM PRINCESS CRUSES TO CRUSES DOT COM AND BACK TO WORLD TRAVEL HOLDINGS WITH NO ANSWERS AND NO REFUND.

SO FAR I HAVE NO LESS THAN 10 HOURS IN TRYING TO RECOVER OUR MONEY WITH NO REFUND IN SIGHT. THIER IS NO QUESTION IF WE DESERVE THE REFUND BECAUSE WE DID NOT GO ON THE CRUSE.

COULD BE A EASY PROBLEM TO SOLVE IF THEY CARED ??

Loss:
$596

Preferred solution: Full refund

User's recommendation: DON'T PAY IN ADVANCE FOR EXCURSIONS !

View full review
1 comment
Machele Imf

Your mistake appears to be that you have two many companies involved in this problem. Sounds like you booked through a third party travel site.

This complicate everything when problems arise.

Given the income drain lately in the travel industry, none of these are in a hurry to refund you or anyone any money. If the amount is large enough, get a free consult from an attorney with the aim of filing a lawsuit.

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