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New Reviewer

Very poor customer service

My daughter brought her Impreza in for 3 recalls &;; was denied a loaner/courtesy car even though they told her it would take 6 hours. She is presently still there after 7 hours! This is unacceptable! She is there for 3 recalls, which are Subaru issues. The customer should not be inconvenienced.style Subaru in Shrewsbury, NJ should make good on this situation by possibly giving her free oil changes.
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ID
#1770356 Review #1770356 is a subjective opinion of poster.
Service
World Subaru Of Tinton Falls Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Service contract not honored

We purchased outback in Houston knowing we were moving to NJ. We were told the contract would be honored (2 years of service). At dealer in Shrewsbury NJ and they refuse to honor the contract
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ID
#1596415 Review #1596415 is a subjective opinion of poster.
Location
New York, New York
Service
World Subaru Of Tinton Falls Customer Care

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