Aram G Dky

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Verified Reviewer
| map-marker Burbank, California

Poor installation. No professionalism in their work

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This review is long overdue, been dealing with life.

If you love your 4x4, DON'T COME HERE! (as someone else in the google reviews said) Never coming back to this shop. (See photos I attached)

1 star at best. First off, their rate is $179/Hr, which is significantly higher than any other body shop. That would make sense if they were actually a good body shop. The day i came into pay, the price went up to $199/Hr. They played it off like i wouldn't notice. Scammy. I thought this price of $179/hr would constitute a higher caricature of service and installation cleanliness, I was wrong.

I was hesitant enough to take it to this body shop because of the latest negative reviews on their google page at the time. The work was sloppy, there is no love put into the work, nor professionalism. Owner seems like an OK guy but the employees sure don't do quality work. No TLC for your car. See photos to see what I'm talking about.

Cuts are uneven and paint is chipped around the cuts they made. I should have known not to trust a body shop that hides their garage. What are you trying to hide? Seems shady. I brought in an off-road bumper to install on my 2020 Grand Cherokee.

I told them i wanted my old parts, they never gave them until i called them days later and requested what was initially requested. They didn't give me the stickers that came with the product. Not a big deal but really dude? Your guys probably took them and slapped them on their rigs. The lack of attention to detail is astonishing. It clearly says on the installation manual to follow X Y Z steps to ensure parking sensors work properly; they couldn't manage to do that. I brought it back to them and it still didn't work, i don't even know if they did anything since you can't see the body shop.

What type of body shop has a hidden work area? So sketchy. They were adamant that my car would be ready EOD, they called me mid day and told me that they needed to keep it overnight because the weather was "too cold to cut the plastic". Ever heard of a heat gun? I asked the shop, "am i going to be charged for the extra time?" they said "no not at all, we just charge for the time we actually work on the car"

Henrik was uber confident that he can install the off-road bumper on my GC, but honestly it was his first time doing it. It IS a new product on the chief products website, but it really shouldn't have cost what they charged me. They've only worked on 1 other Grand Cherokee and it was to install skid plates and a bumper cover, nothing remotely close to what i needed done. Not surprised considering Armenians love to screw over their own people, anything to cop a dime. I don't appreciate being treated like an experiment.

The only thing they seem to know how to do properly is install a lift kit or suspension swap. Considering that's all you see on their instagram and yelp.

i definitely don't recommend this place to anyone who wants custom body work on their car, go to off-road customz or 4 wheel parts. This shop couldn't even give me an estimate prior to installing the parts, they kept saying "we follow what the product website says for installation time" but somehow they managed to work on it for 10 hours? Ridiculous, ended up paying a whopping $1700 for measly work. Can't trust anybody to do proper work on your car these days in So Cal. Customer service is whack, work performance is mediocre, businesses are trying to hide their "work zone", what else is there to screw over your consumer?! I shouldn't have paid it now that i think about it, this should have been an $1100 job.

DO NOT BRING YOUR CAR HERE, THEY WILL *** IT UP!

View full review
Loss:
$1700
Pros:
  • Local
Cons:
  • Hidden body shop
  • Poor work ethic
  • Lack of communication

Preferred solution: Not much I can get from them, just want people to see the type of work they do.

User's recommendation: Don't expect a quality of service -- I would only trust them to do lift kits and suspension swaps.

Anonymous
map-marker Shepherdsville, Kentucky

Gm Truck Center Staff Review from Shepherdsville, Kentucky

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Bought an old utility truck from GM truck center on ebay in nov. Henrick was very helpful and i enjoy the truck everyday. It was as described and I had some questions about an issue I had and Henrick was very helpful and had his mechanic follow up with me. I wish i had a brand new showroom floor ton truck, but the fact is i bought a used vehicle, and just because he brought me the deal doesnt mean he owes me maintenance forever. I was happy with GM truck center and check for their auctions frequently. C. G. Lou, Ky
View full review
Reason of review:
Good customer service
Anonymous
map-marker Granby, Connecticut

GM Truck Center is a SCAM Business

It's funny because I was reading the comments on the other complaint against GM Truck Center and there are a lot of negative ones about this business and Henrik. The reason for that is because he is a SCAM ARTIST! We've lost $8,000 to him and we are so upset that we ever dealt with him and his business. He sold us a truck on ebay and asked us if he could bid on the restoration. We said yes and we received an invoice with both mechanical and cosmetic work to be done. We paid. He took so long to complete the work that he couldn't get us the truck when promised. That is part of his scam - by the time we realized we had been scammed it was too late to do anything through ebay. When we finally received the truck we realized how badly we had been scammed. *** things weren't done like repairing rips in the seat - we could have potentially gotten over that. But the driveshaft falling out of the yolk, the complete wiring nightmare with respect to the new truck bed that was put on, the disgusting so called "paint job" that was done and I could keep going on - these were all material things that were supposed to be done that either weren't done or they were done incorrectly. Disgusting. Henrik would always tell us he was so sorry for the delay but that his trucks were on a movie set or some other *** like that. We will be sure and let the world know that they should not be doing business with this entity. When we received the truck he actually told us he forgot to order a new driveshaft and that he would ship it to us - but then stopped answering our calls when we let him know that wasn't the only problem with his work. He is a liar and a thief and karma gets those kind of people every time.
View full review
Loss:
$8000
1 comment
Guest

I have worked with Henrik for 10 plus years and have purchased several vehicles from him including about 14 pickups 4 CJ's and a few muscle cars .One was a 1968 SS Chevelle that I recently sold to a man in Australia .First show he took a 2nd place over all of 250 cars first time out .

Henrik has never failed to give me great service ,shipping ,honest description of vehicle ,and great pricing .One truck I bought had a bad knock after a tune up ,and a call to Henrik and he bought a new engine from my local Chevy dealer .California to New Hampshire and not a cheap rebuilt

I call him a friend to all and he also took care of my sons Duramax while he was stationed in Ventura.

Running a business can be tricky at times but Henrik ALWAYS TREATS ME WITH RESPECT .I have sent him thousands of dollars and I would trust him with my wallet anytime .

Anonymous
map-marker Los Angeles, California

Screwed by Henrik Hairapetian/world famous 4x4 /GM Truck center, Burbank, CA

Henrik Hairapetian of GM Truck Center in Burbank, CA, also known as World Famous 4x4 sold us a truck which he called "perfect" --- said it has new brakes, new shocks, new "everything", no leaks, etc. Said if ANYTHING was not right, take it back to him and he'd take care of it. We also paid over 2k in addition to the cost of the truck to Henrik UP FRONT for nicer tires, suspension lift and a few other things we agreed on with him. After taking the truck to a mechanic because it was making a very loud clank sound & not feeling safe, everything Henrik has told us has been a FLAT OUT LIE. The brakes were 100 % worn out & dangerous to drive on, shocks are worn & leaking, radiator is leaking, the new steering box henrik claimed to put in is old and leaking, there is no suspension lift installed which we paid for. And the list goes on. HENRIK LIED TO US ABOUT EVERYTHING and the integrity of his work is appalling. He had the truck for over five weeks and would always tell us he's "waiting for a part" -- NO -- no parts ever came in. He STOLE our money and tried to get away with it. We will be suing him and his business for automotive fraud. Henrik claims to have big clients with lots of money - well, please -- BEWARE -- he steals money and his work is fraudulent. HENRIK HAIRAPETIAN IS DISHONEST!!!!! BEWARE!!!!
View full review
Loss:
$7000
21 comments
Guest

Had my truck Built by Henrik.

it came out absolutely flawless.

only complaint is it took me a week longer than I was told for my truck to be completed.

not a big deal there.

my 79 GMC recieved paint, interior, it was lowered, had a fleetside bed conversion, smog equipment installed, trans and engine service, break service, new break and radiator hoses, powder coated wheels, and a rebuilt steering box.

Im sorry Henrik is getting hounded on this site. you cant please everyone it seems.

Guest

Hey Henrik you seem to claim some of these other people you robbed are extortionists. How come you haven't commented on my vehicle you clown?

I would assume its because you sold me an absolute piece of garbage and you weren't man enough to take my calls, emails, or texts. You are a disgrace.

Guest

Henrik is a great guy, I have dealt with him on several occasions regarding my classic 4x4's. Never had any problems.

Henrik and his crew are professional and courteous.

Guest

The misunderstanding was clarified and we have come to a favorable solution for both of us.

Guest

It's been over a year now since Henrik stole my money and sold me an unsafe and dangerous vehicle. He made promise after promise and delivered on none. Henrik swore the truck was totally reprinted, the engine was rebuilt, new suspension, new tires, new seats, and on and on. Not one of his claims were true. The truck showed up with no seat belts, missing lug nuts, old tires, damaged paint, major oil leaks, NO BRAKES!!!!!

I spent more than 10k with him, another 1200 for shipping, and another 4k+ just to get it road worthy until the motor threw a rod after just 2200 miles!!!! I called him, emailed him, and the Ted h dozens and dozens of times. He wouldn't take my calls and made his desk boy hang up on me!!!!

I have thousands in receipts, phone records, emails etc and Henrik refused to make good on any of it!!! I cannot believe Offroad magazine does business with this ***!!! I cannot believe they supported him on TOP GEAR!!!!! What a fraud!!!! I emailed management at Offroad Magazine a year ago about this *** and they refused to be bothered with it. Now look at him. He's being exposed as the *** that he is. He is a typical dealer fraud who just keeps trying to beat his buyers.

Guest

It's been over a year now since Henrik stole my money and sold me an unsafe and dangerous vehicle. He made promise after promise and delivered on none. Henrik swore the truck was totally reprinted, the engine was rebuilt, new suspension, new tires, new seats, and on and on. Not one of his claims were true. The truck showed up with no seat belts, missing lug nuts, old tires, damaged paint, major oil leaks, NO BRAKES!!!!!

I spent more than 10k with him, another 1200 for shipping, and another 4k+ just to get it road worthy until the motor threw a rod after just 2200 miles!!!! I called him, emailed him, and the Ted h dozens and dozens of times. He wouldn't take my calls and made his desk boy hang up on me!!!!

I have thousands in receipts, phone records, emails etc and Henrik refused to make good on any of it!!! I cannot believe Offroad magazine does business with this ***!!! I cannot believe they supported him on TOP GEAR!!!!! What a fraud!!!! I emailed management at Offroad Magazine a year ago about this *** and they refused to be bothered with it. Now look at him. He's being exposed as the *** that he is. He is a typical dealer fraud who just keeps trying to beat his buyers.

Guest

Henrik beat me even worse than he beat you so I feel your pain. He is a deadbeat seller, a liar, a fraud, a thief and a coward.

What he sent me was unsafe, incomplete, broken, damaged, and overall unreal. He refused my calls, emails, texts etc for months and had his little desk boy hang up when I called.

He is an embarrassment to the auto community and it's disgraceful that Offroad Magazine and TOP GEAR use his products!!! What a fraud.

Guest

Henrik beat me even worse than he beat you so I feel your pain. He is a deadbeat seller, a liar, a fraud, a thief and a coward.

What he sent me was unsafe, incomplete, broken, damaged, and overall unreal. He refused my calls, emails, texts etc for months and had his little desk boy hang up when I called.

He is an embarrassment to the auto community and it's disgraceful that Offroad Magazine and TOP GEAR use his products!!! What a fraud.

Guest

These lovely ladies are not liars and have absolutely nothing to lie about.

They have all proper documentation of all repairs not completed as paid for in addition to documentation for all the things that have been wrong with truck from the start, which were supposed to be "perfect" and " repaired" by Henri. Henrik tried to steal their money by cutting many corners, keeping money for products paid for but not installed, and he put their safety at risk by stating the truck had new brakes when they were metal to metal.

The list goes on, and on.

The BAR and DMV have validated all of the info and are well aware of Henrik's shady character and unprofessional business methods.

These ladies got suckered into buying a truck from GM Truck Center and have been subjectedone lie after the other fed to them by a sociopathic business owner. But many other people have taken Henrik to court and this man has lost.

Don't believe a word this man says about either of these women.

They have fought hard and are standing up to a bully who is used to taking advantage of his customers by having his way in this world through methods of intimidation.

I commend these gals for all they have done and will be more than happy to represent them in a civil suit if Henrik keeps this up.

Guest

These lovely ladies are not liars and have absolutely nothing to lie about.

They have all proper documentation of all repairs not completed as paid for in addition to documentation for all the things that have been wrong with truck from the start, which were supposed to be "perfect" and " repaired" by Henri. Henrik tried to steal their money by cutting many corners, keeping money for products paid for but not installed, and he put their safety at risk by stating the truck had new brakes when they were metal to metal.

The list goes on, and on.

The BAR and DMV have validated all of the info and are well aware of Henrik's shady character and unprofessional business methods.

These ladies got suckered into buying a truck from GM Truck Center and have been subjectedone lie after the other fed to them by a sociopathic business owner. But many other people have taken Henrik to court and this man has lost.

Don't believe a word this man says about either of these women.

They have fought hard and are standing up to a bully who is used to taking advantage of his customers by having his way in this world through methods of intimidation.

I commend these gals for all they have done and will be more than happy to represent them in a civil suit if Henrik keeps this up.

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