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World Book Com

World Book Com

www.worldbook.com
What is your customer experience with World Book Com?

World Book Com Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

World Book Com has a 5.0 star rating from 1 review; consumers are mostly satisfied. Reviewers value the Website and customer service and note a low price level. Recent recommendation: To refund.

Key Takeaways for Future Customers

  • World Book Com reviews note good website and customer service.
  • Price level is low compared with expectations.
  • Expect clear return instructions with purchases like encyclopedias.

Negative Feedback / Risk Areas

  • Customer complaints about billing and debt collectors after a returned yearbook.
  • Refunds and collections issues reported by at least one reviewer.

Positive Feedback

Customers praise the website and customer service and report overall satisfaction with price.

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Media from reviews

World Book Com - Returning the book
World Book Com - Returning the book - Image 2World Book Com - Returning the book - Image 3
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Deeqa S

Returning the book

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World Book Com - Returning the book
World Book Com - Returning the book - Image 2
World Book Com - Returning the book - Image 3

I ordered three books, but I wrongly tap wrong book and that book was a geography one while the either one are okay

Preferred solution: Full refund

User's recommendation: To refund

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Paolo Beg

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Verified Reviewer
| map-marker San Antonio, Texas

World Book Encyclopedias - Debt Collection Scam

AI Highlights
  • - I bought a full World Book encyclopedia set.
  • - They billed me $49.90 for a yearbook I returned; collectors still call.

I bought a full set of encyclopedias from World Book. They then sent me a yearbook, I assumed was part of the deal.

Apparently, there was fine print (so they say) that I was supposed to return the book or be turned over to the bill collectors. They turned me over to the bill collectors for payment of $49.90. I returned the book to them, but the bill collectors are still contacting me.

World Book used to be a good company, but they are now no better than debt collectors, even to paying customers. I've bought by last book from them.

Loss:
$50
View full review

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