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Workpro Tools

Workpro Tools

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What is your customer experience with Workpro Tools?

Workpro Tools Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Workpro Tools has a 1.3 star rating from 4 reviews. Consumers are mostly dissatisfied, citing missing parts, high price level, and poor warranty support.

Key Takeaways for Future Customers

  • Workpro Tools reviews show repeated customer complaints about missing parts and assembly instructions.
  • Expect difficulties reaching customer service and issues with billing practices.
  • Check parts and packaging immediately on receipt.

Negative Feedback / Risk Areas

  • Persistent customer complaints about unresponsive support, long hold times, and overseas automated calls.
  • Claims of no warranty or ineffective warranty handling.
  • Wrong or incomplete shipments reported.

Positive Feedback

Some customers note acceptable price for parts and availability of needed parts and instructions when provided.

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Media from reviews

Workpro Tools - Order # 46024
Workpro Tools - Order # 46024 - Image 2
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Show reviews that mention
order response workpro airless paint sprayer number customer service scam tools sprayer
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Carl L Anh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cincinnati, Ohio

I purchased your five (5) shelves steel...

I purchased your five (5) shelves steel storage racks.

It has nothing but the selves and the rods. There is no instructions or anything to assemble pieces together with??

*** ***

Pros:
  • Needing the parts & instructions
Cons:
  • Just parts missing

Preferred solution: Deliver product or service ordered

User's recommendation: I am missing the small pieces to connect the upright four side posts, four foot pads, and the instructions. They were missing from the box. If you would send it to me I would greatly appreciate it. Thank you. Carl S Lee 4057 Redpetal Lane Batavia, Ohio 45203

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Jimmy T Bnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cartersville, Georgia

Order # 46024

Workpro Tools - Order # 46024
Workpro Tools - Order # 46024 - Image 2

Workpro sent wrong item. I have been trying unsuccessfully to contact customer service. First photo (polesaw) is what I ordered, second photo light strip for auto) is what I received.

Loss:
$109
Pros:
  • Price
Cons:
  • Total dealings with workpro have been negative

Preferred solution: Full refund

User's recommendation: Stay away from this company

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Raeleigh Zat
map-marker Ridgecrest, California

Does not send items paid for or sends wrong items

AI Highlights
  • - Poor customer care and negligent shipping; possible class-action, FTC complaint, or media exposure; phone number redirects to a political Q&A service.

WorkProTools demonstrates a concerning lack of customer care and exhibits negligence in its logistics and shipping processes. The situation warrants serious consideration, including potential legal action such as a class-action lawsuit, media exposure, and a complaint filed with the Federal Trade Commission.Additionally, I observed that their updated phone number is not answered and instead routes to a political Q&A service. (FTC)

Also noted they do not answer their updated phone number that it routes to a political Q&A service.

User's recommendation: AVOID AT ALL COST

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Laura F Eas
map-marker Charlotte, North Carolina

Questions on workpro airless 700

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was unable to send a message because it would not let me change my email address. It is laurafomby@***.com.

I do not have a Gmail account.

I need help with my new WorkPro 700 airless paint sprayer. Thank you.

Loss:
$200
Cons:
  • That you cannot contact the company without calling over seas

Preferred solution: Instructions

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Sammy G Waq
map-marker Atlanta, Georgia

I need airless sprayer tip gasket or seal

Including a minimum of 3 seal gaskets for the WorkPro airless paint sprayer. I dropped the sprayer tip while cleaning the sprayer, and I can't find the tip seal gasket.

I need a replacement gasket for my X10 paint sprayer.

My email is 1sammygray@***.com and my mobile number is 678608****.

Thanks

User's recommendation: Haven't had enough customer service relationship

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Rudie Blk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sacramento, California

I calld and a automated system answers i chinese and tge disconnectedt an dineas. Nog able to get ahokd of anyone

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Not at all good i called and a automated system in chinese annsseees the phone then it disconnected me and i was nor able to get agold of anyone

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Robert R Fyu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rising Sun, Maryland

Scam Likely

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AI Highlights
  • - Some tools were missing from the order.
  • - I was on hold for 2 hours with no one answering, and emails had no reply.
  • - Their warranty is a scam.

Bought tools from them; some were missing. I called and was on hold for 2 hours with no one ever answering.

I tried to email, and there was no response. Apparently, their warranty is a scam.

Their lack of response is another clue of a scam. Avoid this company.

Loss:
$41
Cons:
  • Junk tools no warranty no customer service

Preferred solution: Full refund

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Robert R Fyu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rising Sun, Maryland

Poor customer service

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Had a warranty issue, spent 2 hours on hold. They don't answer.

Emailed them, no response.

I would not recommend this place for anything. Scam likely.

User's recommendation: Avoid this company

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Kelliann Axe
map-marker Mount Vernon, Washington

Buy tools

Nothing happened I never

Got to talk to anyone I want to buy some more special tools but I need to talk to someone.

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Anonymous
map-marker Chicago, Illinois

Product order

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Need info. ETA estimated time of arrival and if returned is there re stocking fee ASAP Can someone csll me or giv me a number to call please

User's recommendation: Bad customer service may not order from this site again

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Anonymous
map-marker Chicago, Illinois

Product order#4183

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Ive sent numerous e mails to the website it stated to cancel this order immediately after ordering no response

User's recommendation: More responsive customer service

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