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My name is Laura Guido it is March 29th 2017 I stopped in to Work Out World in Edison this morning to rejoin my contract and then this past January I let it and due to the fact that I was very upset and I was treated terrible i've been a loyal member for six and a half...
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Anonymous

Anonymous I want to call Channel 4 and tell them my story and what's going on at this facility if anyone is interested email me they really should be stopped Laura.Guido 03 at gmail.com

1.0
I didn't like
  • False undocumented extra fees
  • Poor customer service
#1027138
Reply to reviews
On November 30th, 2016 I met with a lady at the Wall WOW and informed her of my intentions to sign up for 1 of 3 offered products. I asked for the basic plan of $99.00 initiation fee, $9.99 monthly fee and $59.00 annual fee basic plan. I confirmed the plan and price...
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I didn't like
  • Contract scams
#1008731
Reply to reviews
I went to sign up for a membership after receiving a flyer for a membership for no sign up cost and $9.99 a month. The employee took my flyer and credit card information. He said the computer was down and would call me when Im good to go. He never called, which was an...
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Work Out World Membership Review

#968197
2.6
Our family has been members for many years. Despite the cleanliness of the matts and floors and equipment and bathrooms. It is close to home- I asked to switch to a lower membership for two family members and they want to charge me $99 to switch when I already paid a renewal fee this year- I feel it's a scam
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Work Out World Gym Facility Review

#966173
1.5
I went to wow in freehold to cancel membership. The boy in the office told me i could cancel on computer right there. I did. They have been charging me ever since. 15.00 two times and 69.70. Please take care of this. Thank you. Mary ellen Cilente. 732-320-5212
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Short Review for November 12, 2016, Pc_payment

#953653
1.3
Very dishonest company. Often mischarge customers to try to get away with not reimbursing. I joined at 9.99 a month and was charged 32.00 last month and 89.00 this month.
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Short Review for August 25, 2016, Pc_payment

#906869
3.3
Signed up during promo $0 down $10mth. Paid cash but still charged $25 for insufficient funds on debit card. Also charged for rate lock fee of $50. I dont understand this due to no contract or annual fee. Very disappointed
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I have been a member of wow cromwell for 7 years and never have had any issues, actually loved the gym! I go really early to get my workout done with not many people there. There is this one couple who leaves their duffle bags on a bunch of machines claiming them. For...
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I have been a member at the East Brunswick facility for over a year now. The staff is very friendly. It has the right equipment for weight lifting. My complaint is the weight area is not clean at all. This is the only area I use so I can't speak about the rest of the...
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Joined in the summer , facility was not up to par, lost my debit card so they couldnt charge me but decided to cancel anyways. Was previously a member so I know I have to email to cancel, emailed to cancel in November. Now January seeing a charge on a totally new debit...
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Holy *** I am dealing with a similar insanity. I too had a 2 year contract. I went into gym and cancelled the membership the first month I could. Well wouldn't you know it they have been smacking my account $26.72 every month for 5. Now here is the hysterical rub, I go...
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I have discovered a huge scam occurring in Work Out World corporate where they rip off customers. It was brought to my attention while trying to refer my husband for a current promotion they were running. They accidentally disclosed that I and other countless customers...
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My membership was cancelled in person at your Red Bank location due to a permanent disability.2015. I have received harrassment calls from a collector issed by W O W. I was hospitalized and in a hospital bed when numerous calls were received harrassing me for money. On...
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Classes were barely full over the past year and now the ticket system to take classes is the worst ever. If you are late you can't take a class? You need a ticket? I pay to go to wow. I have several children, sometimes I am late for class, but now I can NOT...
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Anonymous

Pilatescrazy I'm having the same ticket issue. I was in an Active class and a friend came in and asked me to stay for Zumba. Class started 10 minutes late as well. I ran out to get a ticke...