Skip to content
Work N Gear

Work N Gear

www.workngear.com
Is this your business?
What is your customer experience with Work N Gear?

Work N Gear Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Customers report a negative recent experience at the Warwick location with poor in-store service and a refusal of a tagged return; overall sentiment is critical in recent Work N Gear reviews.

Key Takeaways for Future Customers

  • Expect to confirm the return policy at the counter before purchase to avoid disputes.
  • Consider reading Work N Gear customer complaints about the Warwick store when evaluating in-person shopping.

Negative Feedback / Risk Areas

  • Repeated reports of rude staff behavior and uncomfortable shopping experiences.
  • Claims of refused returns despite tags and receipts, raising concerns about in-store return policy handling.

Positive Feedback

No positive details were provided in the recent review; issues focus on customer service and returns at the Warwick store.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Emily Jones followed me and I felt uncomfortable at Work-n-Gear Warwick, RI.
  • - No return policy explained at checkout; returns refused.

I bought scrubs last week for work at Work-n-Gear in Warwick, RI. And while trying to do so the girl who works in the Warwick store all the time was following me around putting my clothes back when i wasnt done shopping.

She is very very rude every time Ive been in there. I was trying to get out of there b/c she was making me uncomfortable

I was not told of any return policys when she checked me out that day. I mean not one thing!!

So i went into the store today to return one scrub top that was too large and I never wore & tags still on with receipt. She rudely told me WE ARENT TAKING RETURNS.

Like she was happy to inform me that Im now out $30 all b/c she didnt do her job correctly. I cant see well without my glasses. She rudely again said Look at the signs!!. well i wasnt aware of any of your SignS regarding covid.

I mean I order online all the time and return no problem with everyone else.

This is the 2nd time Ive had an issue with the same girl and she needs to go!! Also a 2nd issue at your store not allowing me to return brand new items with tags and receipts!!

Ive never had an associate act so rude to customers!! I want to report her since this is my 3rd negative encounter with her. The name she gave me is Emily Jones.

She needs a real talking to!!

Shes the issue NOT the return policy.

And then I would like to ask you how your going to resolve this issue. Thank you!!

401-741-****

Kellie975@***.com

User's recommendation: Don’t go to Warwick store

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article