Wordtune
Wordtune Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating; consumers are mostly dissatisfied and recent recommendations say "Would not recommend"; reviews cite high price and issues with billing practices and customer service.
Positive Feedback
No positive feedback appears in the available Wordtune reviews.
Negative Feedback / Risk Areas
- Repeated charges after cancellation and trouble obtaining refunds reflect major Wordtune customer complaints.
- Users report being charged for subscriptions they thought were canceled and difficulty resolving billing and refunds.
- Account access problems include password reset pages returning 404 errors and lack of contact info.
- Customers cite poor customer service response when seeking help.
Key Takeaways for Future Customers
- Verify subscription and membership cancellation in writing and monitor statements for unexpected charges.
- Document support attempts and escalate if refunds are needed due to billing or subscription errors.
- Expect limited direct customer service access based on reviewer experiences.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating; consumers are mostly dissatisfied and recent recommendations say "Would not recommend"; reviews cite high price and issues with billing practices and customer service.
Positive Feedback
No positive feedback appears in the available Wordtune reviews.
Negative Feedback / Risk Areas
- Repeated charges after cancellation and trouble obtaining refunds reflect major Wordtune customer complaints.
- Users report being charged for subscriptions they thought were canceled and difficulty resolving billing and refunds.
- Account access problems include password reset pages returning 404 errors and lack of contact info.
- Customers cite poor customer service response when seeking help.
Key Takeaways for Future Customers
- Verify subscription and membership cancellation in writing and monitor statements for unexpected charges.
- Document support attempts and escalate if refunds are needed due to billing or subscription errors.
- Expect limited direct customer service access based on reviewer experiences.
Turn one complaint into a collective action
Calgary, Alberta
I'VE BEEN CHARGED FROM A CANCELLED ACCOUNT
cancelled my subscription over 1 year ago and charged again - CANCEL AND REFUND ME THERE IS NO CONTACT INFO AVAILABLE ANYWHERE!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo resolve issue of login setting in my account
- - Account email is farhad@***.edu.
- - Password reset link leads to a 404 page (app.wordtune.com/editor/reset-password).
I could not log into wordtune using my office computer. I tried to login following the instruction that I received from the following email. It did not work out.Hi Farhad,Here's what usually fixes this kind of issue:Try this first:Log out of your account on the office computerClear your cookies and cache for *** (https://***/clear-cookies)Log back in and check if it's workingClearing your cookies removes old login data, which often resolves this issue.
I have an account with farhad@***.edu. But is not allowing me to reset my password as the password I am using is not being accepted. Please help.
I am getting the following message when trying to reset my password:
This app.wordtune.com page cant be found
No webpage was found for the web address: https://app.wordtune.com/editor/reset-password
HTTP ERROR 404
Sincerely,
Farhad Chowdhury, Ph.D.
Professor & Chairman
Business Department
{{Redacted}}
Telephone: 662-254-****
Cell: 662-392-****
Cambridge, Massachusetts
Compliant
I tried to cancel my trial and was charged twice. Very annoyed and unable to reach someone for assistance.
User's recommendation: Would not recommend
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