WordPerfect Reviews
WordPerfect Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star from 1 review; consumers mostly dissatisfied. Rating distribution is 100% unfavorable. Reviewers emphasize Billing Practices and Privacy and Data Security and report a high price level.
Key Takeaways for Future Customers
- WordPerfect reviews note difficulty reaching live support and delays in order processing.
- Expect limited product diversity and a higher price level.
- Privacy and data security and billing practices are important to reviewers.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and outsourcing of support.
- Order delays, unprocessed orders, and confusing billing experiences reported.
- Long wait times to speak with a live person.
Positive Feedback
Reviewers value the company's billing practices focus and attention to privacy and data security.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star from 1 review; consumers mostly dissatisfied. Rating distribution is 100% unfavorable. Reviewers emphasize Billing Practices and Privacy and Data Security and report a high price level.
Key Takeaways for Future Customers
- WordPerfect reviews note difficulty reaching live support and delays in order processing.
- Expect limited product diversity and a higher price level.
- Privacy and data security and billing practices are important to reviewers.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and outsourcing of support.
- Order delays, unprocessed orders, and confusing billing experiences reported.
- Long wait times to speak with a live person.
Positive Feedback
Reviewers value the company's billing practices focus and attention to privacy and data security.
Charlotte, North Carolina
Trying to help Corel, but seems impossible.
- - I had repeated difficulty speaking with a live person at Corel Headquarters.
- - I want Wordperfect returned to the forefront.
I tried repeatedly to speak with someone at Corel Headquarters about a way to return Wordperfect to the forefront, but it was almost impossible to speak with a live person. My name is Larry Southerland, J.D.
I am a retired attorney at law and a long-time Wordperfect user.
My email address is larrysoutherland@***.net and my telephone number is 336-725-****. CALL ME ASAP!!!
DISGUST!
- - Long-time WordPerfect customer reports delays and outsourcing to India; WP 2021 boxed order taking 3+ weeks beyond a 4-6 day promise.
I have been a WordPerfect customer for more than 30 years and I am wondering what has happened to your service--everything is farmed out to India. I placed an order for WP 2021 in a box more than 3 weeks ago.
The invoice said it would be delivered in 4-6 days. I have called and keep talking to various people in India who know NOTHING! I paid for this item and Corel did not waste any time taking my money, and now, more than 3 weeks later all I get is the run-a-round. I spoke to someone on Tuesday and I was promised it would arrive today, Friday.
I did NOT.
I called and was told that the order has not been processed... why kind of stupidity is this?
Preferred solution: Deliver product or service ordered
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