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Woolly Clothing

Woolly Clothing

www.woolly.clothing
What is your customer experience with Woolly Clothing?

Woolly Clothing Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Woolly Clothing has 3.1 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Take photos before returning an item?".

  • Review authors value the most Diversity of Products or Services and Customer service. Consumers are not pleased with Discounts and Special Offers and Location. The price level of this organization is high according to consumer reviews.

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Remmi Qga

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Verified Reviewer
| map-marker Guwahati, Assam

Bad survice .. not recieved my order.

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Delivery boy not delivered my order .he called me at first and when I recieved ,he cut the call ..

After that ,I call him about 10 times but he reject my call

What kind of service is this ...third class

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Resolved
Orlando M Oud

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Be aware of misleading return instructions

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Contains 2 confidential files for company representatives
Updated by user Jun 06, 2022

Company fixed the issue and I have been provided with full refund. Unfortunately, AMAZON handles their shipping and handling.

Is a shame. It wasn't easy to find quality underwear for my wife and Wolly has a very good quality product.

But I understand AMAZON has cornered the market and can impose its own rules on honest companies. Thank you Wooly.

Original review updated Jun 05, 2022
I ordered four briefs and returned three, as my wife tried the first one. It was too big: by mistake, I ordered the wrong size.
I asked Wolly if it was possible to return them, and they email me with the instructions to do so.
When I got their package, it came in a plastic envelope, so I returned it in a USPS paper envelope.
Now I got an email saying that the underwear was "Damaged by customer" and asking if I had any photos to prove that I send them in good condition.
Shouldn't they inform its customers about this requirement before the items are returned?
And, how would they know if I took the photos, then took the briefs to play tug of war with my dogs, and return them?.
Faulty reasoning, faulty instructions.

Conclusion? Faulty customers.
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Loss:
$180

Preferred solution: Full refund

User's recommendation: Take photos before returning an item???????

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