Woolly Clothing
Woolly Clothing Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Woolly Clothing has a 2.7 star rating from 3 reviews with mixed sentiment; recent recommendations warn "Don't expect good service" and advise documenting returns. Reviews cite high price, poor discounts, and location concerns.
Key Takeaways for Future Customers
- Check Woolly Clothing reviews before ordering and photograph items before returning.
- Expect limited phone support and slow or unreliable delivery service.
- Be prepared for strict return scrutiny when seeking refunds or exchanges.
Negative Feedback / Risk Areas
- Order changes not honored and customer service unavailable for web order questions.
- Delivery failures and delivery driver communication problems.
- Returns flagged as damaged; unclear return instructions and high price complaints.
Positive Feedback
About 33% of ratings are positive, indicating some customers are satisfied with purchases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Woolly Clothing has a 2.7 star rating from 3 reviews with mixed sentiment; recent recommendations warn "Don't expect good service" and advise documenting returns. Reviews cite high price, poor discounts, and location concerns.
Key Takeaways for Future Customers
- Check Woolly Clothing reviews before ordering and photograph items before returning.
- Expect limited phone support and slow or unreliable delivery service.
- Be prepared for strict return scrutiny when seeking refunds or exchanges.
Negative Feedback / Risk Areas
- Order changes not honored and customer service unavailable for web order questions.
- Delivery failures and delivery driver communication problems.
- Returns flagged as damaged; unclear return instructions and high price complaints.
Positive Feedback
About 33% of ratings are positive, indicating some customers are satisfied with purchases.
Turn one complaint into a collective action
Cincinnati, Ohio
Change order
I am very very disappointed. I needed to make a change to my order the same day I placed the order. And it was not honored.
User's recommendation: Don’t expect good service
Minneapolis, Minnesota
Order question
very much not good.
you could have an actual person answer a phone call to answer a web order behavior question.
xxxxx
xxxxx
Preferred solution: someone to answer the phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad survice .. not recieved my order.
- - Delivery person did not deliver the order.
- - They called initially, then ended the call when I answered.
Delivery boy not delivered my order .he called me at first and when I recieved ,he cut the call ..
After that ,I call him about 10 times but he reject my call
What kind of service is this ...third class
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Be aware of misleading return instructions
- - Ordered four, returned three for size.
- - Wolly emailed return instructions; the underwear was 'Damaged by customer' and photos were requested.
Company fixed the issue and I have been provided with full refund. Unfortunately, AMAZON handles their shipping and handling.
Is a shame. It wasn't easy to find quality underwear for my wife and Wolly has a very good quality product.
But I understand AMAZON has cornered the market and can impose its own rules on honest companies. Thank you Wooly.
I asked Wolly if it was possible to return them, and they email me with the instructions to do so.
When I got their package, it came in a plastic envelope, so I returned it in a USPS paper envelope.
Now I got an email saying that the underwear was "Damaged by customer" and asking if I had any photos to prove that I send them in good condition.
Shouldn't they inform its customers about this requirement before the items are returned?
And, how would they know if I took the photos, then took the briefs to play tug of war with my dogs, and return them?.
Faulty reasoning, faulty instructions.
Conclusion? Faulty customers.
Preferred solution: Full refund
User's recommendation: Take photos before returning an item???????
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