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WooLash

WooLash

woolash.com
What is your customer experience with WooLash?

WooLash Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

WooLash has a 1.5 star rating from 6 reviews and consumers are mostly dissatisfied. Reviews report missing deliveries, poor customer service, high price level, and requests for a refund.

Key Takeaways for Future Customers

  • Check recent WooLash reviews before purchasing due to repeated delivery and service issues.
  • Expect slow or no response from customer service when seeking returns or refunds.
  • Be cautious about payment plans and follow up on charges and confirmations.

Negative Feedback / Risk Areas

  • Multiple customers report not receiving orders and being unable to contact support, reflecting common WooLash customer complaints.
  • Requests for returns and refunds often go unanswered and phone numbers are reported as nonworking.
  • Some users report no lash growth and skin darkening around eyes after use.

Positive Feedback

A few comments mention a functional website, but overall product effectiveness and support are reported as poor.

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Show reviews that mention
results refund refund unsatisfied money eyelashes waste prepaid label addition lash
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Bianca Apx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Misunderstanding

I thought I was charged the full amount but I was only charged a portion. I used the app Sezzle to pay for it and I didnt give the order enough time to process.

User's recommendation: Shop here a great website

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Deniyah Dyq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No purchase confirmation

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No follow up emails and no one to speak with in customer service. Paid almost $70 l, says would process within 2 days, now over a week later still no communication about my purchase

Loss:
$66
Cons:
  • Did not deliver

Preferred solution: Full refund

User's recommendation: Don’t buy. Scam!

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Linda L Zfn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

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Contains 2 confidential files for company representatives
Original review updated Jul 19, 2023

I am trying to contact you to return 3 lash serums that don't do as promised. I have called several numbers and none are working numbers.

User's recommendation: Don't fall for the reviews.

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Anonymous
map-marker San Diego, California

I have not received my product

I already paid for this product but no product at my residence. Can someone please call me at 619 410****

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Josephine A Txn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was not happy with results and wanted to know about where to return, and to get a refund.

Unsatisfied. Product does not work as they stated.

I am requesting a refund and want to know where these can be returned. In addition I am requesting a prepaid label to return the product.

User's recommendation: Don’t buy

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Josephine A Txn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was not happy with results and wanted to know about where to return, and to get a refund.

Unsatisfied. My eyelashes look the same as before I purchased from Woolash. What a waste of my hard worked money.

User's recommendation: I do not recommend purchasing anything from this company. Saw absolutely no results.

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Del N Wqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

RE: Woolash eyelass serum

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AI Highlights
  • Purchased Woolash: 3 bottles for $107.67.
  • Used since Nov 3, 2022; minimal growth; eye darkening; refund requested; 2 unopened and 1 half-left.

Hello, This is Del N, I purchased the Woolash eyelash serum 3 bottles for $107.67 on October 28, 2022. I've been using it since I received it in Nov 3, 2022 but, not until middle of February that I stopped because I noticed that areas around my eyes are becoming black.

One thing more, my eye lasses does not really grow. I tried to extend using it at least three and a half months but barely see any difference in the length, except for probably have more lash growth. I lost some lashes when I was using glue with false lashes. But the darkness around my eyes is more prominent now.

Please, I want to return the product for refund. I have 2 more unopened bottles and one more than a half of the bottle left.

Please, let me know, how do I go about returning it for refund. Thank you and more power to your business.

Loss:
$108
Pros:
  • Dark circles around eyes
Cons:
  • Dark circles around eyes
  • Doest not really lengthen lashes for me

Preferred solution: Full refund

User's recommendation: The product might not have the same effect to every one but it didn't work for me.

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Misty W Yis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received product

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I never received the product, customer service, her name is Olivia, was extremely rude and refused to work with me. I am extremely disappointed in a company like this!!

Loss:
$65

Preferred solution: Full refund

User's recommendation: Don’t shop here!

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Anonymous
map-marker Round Rock, Texas

Never received product

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This company and Olivia, who is supposedly a manager is horrible at customer service, I never received my order and she refused to help me! Dont buy!

User's recommendation: Don’t buy products

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Liz R Lyp

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Verified Reviewer
| map-marker Mason, Virginia

Terrible product and customer service

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AI Highlights
  • I canceled Woolash and am sent to collections for nonpayment.
  • There is no working phone number to resolve.
  • Rating prompt offers no positive option.

I cancelled Woolash and now I am receiving notifications that Im being sent to collections for nonpayment. I tried to resolve and they do not having a working phone number.

Worst experience Ive ever encountered.

The product did not work and it claimed to be 100% member satisfaction. It asks to rate the company, I wouldnt even give them a 1, but it leaves you no choice

Loss:
$75
Cons:
  • Product does not work

Preferred solution: Full refund

User's recommendation: DO MOT BUY WOOLASH!! SCAM!!!

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Anonymous
map-marker Cibolo, Texas

Did not work, I want a refund

AI Highlights
  • Product did not work.
  • Phone number is not working; no response to emails.
  • They sent me to collections after I cancelled installments.

This product did not work and I have yet to get a response from them. Their phone number says it is not working and they sent me to collections after doing the shop installments and I cancelled.

I have emailed them and received nothing in return. Worst company ever and worst customer service Ive ever encountered

User's recommendation: ABSOLUTELY NOT!!! SCAM

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Kathryn D Nyv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No results from Woolash

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AI Highlights
  • Customer is disappointed with the product and service.
  • No replies or contact; two unopened bottles to return past 180 days.
Contains 1 confidential file for company representatives
Original review updated Apr 16, 2022

I am not pissed just disappointed in product, more so lack of customer service.

I wrote to you earlier this week, Monday or Tuesday and didnt hear back. Ive called several times and you never answer nor leave email address to write you to in your outgoing message.

Poor results after using 2 months.

I bought in Dec, had some Rodan and Fields Lash Boost so I didnt begin using WooLash until Feb.

its been over 2 months and my eyelashes are what they were before Lash Boost.

I bought three and would like to return 2 unopened for credit even though its past the 180 day guarantee.

Please let me know how you can help me. Thank you Kathryn Danford

Cons:
  • No results

Preferred solution: I’d like refund for the return of two unopened tubes or credit towards another product.

User's recommendation: None, I was going to give one to a friend if it worked well for me but it didn’t

View full review

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