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Wooga

Wooga Reviews

www.wooga.com
What is your customer experience with Wooga?

Wooga Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Wooga has a 2.4 star rating from 1 review with 100% unfavorable distribution; consumers are mostly dissatisfied. Pros: great and interesting game; Cons: terrible tech support. Reviewers value diversity of products and website and note a low price level.

Positive Feedback

The games are engaging and diverse, and pricing is described as low.

Negative Feedback / Risk Areas

  • Repeated Wooga customer complaints about tech support not fixing ad reward bugs.
  • In-game ad loops (June Journey) prevent play and support response sends users to the back of the queue.
  • Customer service preference for email only and slow resolution.

Key Takeaways for Future Customers

  • Read Wooga reviews and check for recent reports of ad issues before playing.
  • Expect low prices but possible delays from tech support and customer service on ad or reward problems.
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Tech ad issue

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AI Highlights
  • - Game ads don't issue rewards and reload the game; ads loop.
  • - Royal Match ads at times 1:13, 2:02, 2:04, 2:06, 2:07 EST PM loop and block play.

I have been trying to get your tech support to fix a chronic issue with the Game ads not issuing reward & instead reloads my game, June Journey. The commerical ads do not do this just the game ads.

I started reporting this about a month ago. Gave all the screen sots, details, times etc then about a wk ago told me that each time I report it basically takes me to the back of the line!!! So I waited. It's still occuring & now it's looping the same ad...today Royal Match played 1:13, 2:02, 2:04, 2:06, 2:07 all EST PM.

And a few min ago after clearing my cache & doing a forced stop went back in & Royal Match add played again so basically now on a continuous loop of that ad, so can' t play at all now.

Please review my chats, etc.

Do not call. Email only!

Pros:
  • Great & interesting game
Cons:
  • Terrible tech supports

Preferred solution: Tech problems fixed. Specifics & complete answers. Not canned pre fabricated answers

User's recommendation: Terrible tech supot

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