Bernard K Ede

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Order #116101

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On September 11, 2020 I placed and order for 2 items - MD-01186, High style-Adirondack Pair Printed Plan and BND-00031, Construction Grade + Mil Spec Bundle. We received MD-01186 within 10 days. We have not received BND-00031, nor have we had any communication as to why there is a delay. Could you please advise or refund the money we paid.
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Preferred solution: Deliver product or service ordered

User's recommendation: keep uour records

map-marker Raleigh, North Carolina

Paid, no product shipped

After ordering the wood magazine on DVD collection from, I find out after placing my order that it is on backorder. Fine, but now I find out that it has been in for over a week and still no DVD's. I have sent several emails asking about the status of the order and they seem to have the attitude that they will "get to it when they get to it". I paid for 2-4 day shipping and it has been 2 weeks with nothing but silence from their "customer service". They did however charge my credit card quickly and efficiently.
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