Woodstock Chimes Reviews
Woodstock Chimes Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Woodstock Chimes has a 2.0 star rating from 3 reviews; consumers are mostly dissatisfied, with 67% unfavorable feedback noting high price, billing practices, and poor customer service.
Positive Feedback
Products are described as nice and suitable as gifts, and some long-time buyers report past satisfaction with chime quality.
Negative Feedback / Risk Areas
- Multiple reviewers report unresponsive support and difficulty reaching anyone by phone or email reflecting common Woodstock Chimes customer complaints.
- Order and shipping delays with inconsistent tracking and re-delivery problems have been reported.
- Concerns about billing practices and lack of follow-up after payment were raised.
Key Takeaways for Future Customers
- Check recent Woodstock Chimes reviews before buying to gauge current service levels.
- Expect potential delays and plan gifts earlier; verify billing and shipping details at purchase.
- Be aware customer service response may be limited and factor that into purchase decisions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Woodstock Chimes has a 2.0 star rating from 3 reviews; consumers are mostly dissatisfied, with 67% unfavorable feedback noting high price, billing practices, and poor customer service.
Positive Feedback
Products are described as nice and suitable as gifts, and some long-time buyers report past satisfaction with chime quality.
Negative Feedback / Risk Areas
- Multiple reviewers report unresponsive support and difficulty reaching anyone by phone or email reflecting common Woodstock Chimes customer complaints.
- Order and shipping delays with inconsistent tracking and re-delivery problems have been reported.
- Concerns about billing practices and lack of follow-up after payment were raised.
Key Takeaways for Future Customers
- Check recent Woodstock Chimes reviews before buying to gauge current service levels.
- Expect potential delays and plan gifts earlier; verify billing and shipping details at purchase.
- Be aware customer service response may be limited and factor that into purchase decisions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unable to get to customer service.
- - Repeatedly contacted Woodstock Chime by email and phone.
- - There was no response from customer service.
- - Messages left on multiple lines go unanswered.
The company doesn't answer their phone. You are forced to leave a voice message or send an email. The company doesn't respond to either voice messages nor-emails.
I repeatedly contacted Woodstock Chime for customer service. I have left emails and multiple phone messages on their customer service line.
Customer service does not respond to any attempt to communicate with them.
They force all callers to leave messages on their customer line, their wholesaler line, and their general line. They do not respond to messages sent directly through their website.
Preferred solution: Contact from customer service about refurbishing the product.
User's recommendation: Unless you are willing to have Woodstock Chime ignore you after they take your money, shop elsewhere. They are more about marketing for potential sales than support after a sale.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNice products - poor customer service
- - Two identical bereavement gifts were ordered and confirmed with order numbers.
- - The MA order hasn’t shipped after 8 days; the GA order has shipped.
Not happy. Continue to have my email and calls ignored and only can speak to an answering machine.
I ordered two large bronze chimes at $84 each as gifts and I think that is worth a call back!
I’ve recommended your company to a friend who also ordered. Truly will look elsewhere in the future.
I have purchased numerous chimes in the past as gifts - most recently ordering two of the same product to be delivered to people in bereavement- one in MA and one in GA. I received confirmation and order number for both however, 8 days later and I have yet to receive notice that the first order has shipped.
The second order, placed at least 4 days later, has shipped, enroute to the GA location! I tried calling and texting asking what happened to my first order I placed on March 17 ( MA location). I cannot speak to a live person - keep getting answering machine and no one returns my calls or emails!
Very upset! I may rethink ordering again.
I have had trouble for 2 days getting through either online or calling.
- - Calls fail with the message your call did not go through; please call later.
- - The customer has bought from the company for years and asks for help.
When the call answers, it just says "your call did not go through. Please call later." And hangs up.
I've kept trying. I can't get through. I've been buying from your company for years. What's the problem?
Help. Thank you
User's recommendation: I don't know at this point
Calgary, Alberta
Package was not re-delivered as promised
- - Called UPS for a re-delivery; told 1-2 business days, but no package yet.
- - Customer service repeats the same info and seems unconcerned.
I had called the UPS office for a re-delivery of my package. I was not home when they initially came.
I called the office and was told 1-2 business days for delivery. I have been waiting, it is past the deadline and still no package. The customer service person I spoke with seems to give me the same old same old information, and doesn't seem to concerned whether I receive my package or not.
I find UPS to have very poor delivery service. I also feel that UPS should get some reliable staff who know what they are doing.
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