WoodSpring Suites Springdale Reviews
WoodSpring Suites Springdale Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WoodSpring Suites Springdale has a 1.3 star rating from 1 review, with predominantly negative sentiment and complaints about housekeeping and hospitality.
Positive Feedback
The room includes a large refrigerator and stove, which guests note as useful amenities in WoodSpring Suites Springdale reviews.
Negative Feedback / Risk Areas
- Housekeeping failed to provide scheduled linen and towel service; guest reports doing this themselves.
- Rude front desk interactions and very poor hospitality noted as primary customer complaints.
- Issues with being overcharged and wanting refunds raise concerns about billing practices.
- No cooking utensils provided despite kitchen appliances.
Key Takeaways for Future Customers
- Check recent WoodSpring Suites Springdale reviews and ask about housekeeping frequency before booking.
- Verify billing and refund policies up front and confirm expectations with customer service.
- Confirm available kitchen items or bring your own utensils if you plan to use the stove and refrigerator.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WoodSpring Suites Springdale has a 1.3 star rating from 1 review, with predominantly negative sentiment and complaints about housekeeping and hospitality.
Positive Feedback
The room includes a large refrigerator and stove, which guests note as useful amenities in WoodSpring Suites Springdale reviews.
Negative Feedback / Risk Areas
- Housekeeping failed to provide scheduled linen and towel service; guest reports doing this themselves.
- Rude front desk interactions and very poor hospitality noted as primary customer complaints.
- Issues with being overcharged and wanting refunds raise concerns about billing practices.
- No cooking utensils provided despite kitchen appliances.
Key Takeaways for Future Customers
- Check recent WoodSpring Suites Springdale reviews and ask about housekeeping frequency before booking.
- Verify billing and refund policies up front and confirm expectations with customer service.
- Confirm available kitchen items or bring your own utensils if you plan to use the stove and refrigerator.
Springdale, Arkansas
Customer complaint
- - Fresh sheets and towels are not provided every 2 weeks.
- - No one cleaned or changed linens for 4 weeks, and I had to do it.
I'm supposed to get fresh sheets and towels every 2 wks. Ben here 4 wks never had anyone knock to clean bathroom or change linens out.
2 wks ago I carried it all down myself and made bed. I'm disabled. I pay 700 every 2 wks. I went down after stripping my own bed and carrying all towels and linens down myself.
It ws 6:45 pm. I was told very rudely I need to be there to do that before 6pm even tho desk closes at 7pm. Well I shouldn't have to go do it myself. I pay plenty for them to do their job.
Not once have they. And it's gonna be Saturday now with dirty bed clothes. I'm disgusted with how I was treated. Not to mention I was humiliated and they are in the wrong.
I'm so upset.
Can my money just be refunded if this is how paying customers are treated!!! Perhaps you need someone who likes people at the desk.
- Large refridgerator and stove
- Overcharged
- No cooking utensils
- Very poor hospitality
Preferred solution: Let the company propose a solution
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