map-marker Stockton, California

Bad Customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The manger at the WoodSpring suites in sparks, Nevada racially profiled me when I walked through the door. She was very rude and disrespectful to me. When I asked her for extra towels she told me to call Expedia and ask them for a refund because she will not be letting me stay with them. This manger name is dizzy Marpell!!! I pray no one use has to go thru this I was traveling with three kids during the holiday and we did not have anywhere to stay because all the rooms where sold out everywhere.
View full review

User's recommendation: Do not book with them

Brands Related to WoodSpring Suites Reno Sparks

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article