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WoodSpring Suites Pensacola Northwest

WoodSpring Suites Pensacola Northwest

www.woodspring.com
What is your customer experience with WoodSpring Suites Pensacola Northwest?

WoodSpring Suites Pensacola Northwest Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

WoodSpring Suites Pensacola Northwest reviews show a 1.7 star rating from 1 customer; consumers are mostly dissatisfied and recent recommendation reads DONT STAY HERE!

Key Takeaways for Future Customers

  • Polite staff noted but overall bad service and no professionalism.
  • Website and billing practices are a focus for reviewers.
  • Safety and cleanliness concerns cited during extended stays.

Negative Feedback / Risk Areas

  • Frequent customer complaints about false front desk explanations and fire alarm issues.
  • No bedding exchange on schedule and poor customer service response.
  • Party guests, broken glass in parking lot, and vehicle hazard risks.

Positive Feedback

Staff are described as polite.

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Donald D Qyf

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Verified Reviewer
| map-marker Pensacola, Florida

Customer complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Fire alarm keeps going off; front desk lied.
  • - Beds not exchanged in six weeks; outside guests trash parking lot with broken glass and tire risk.

Fire alarm continues to go off for no apparent reason. Lied to by front desk about why.

No bedding exchange, been here 6 weeks, supposed to be every two.

Allowing guest to party outside and break glass bottles all over parking lot. Hard to drive car without puncturing tires.dont

Loss:
$3200
Pros:
  • Polite staff
Cons:
  • Bad service
  • No professionalism

Preferred solution: Full refund

User's recommendation: DONT STAY HERE!!!

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