New Reviewer

Pet policy

4.6
Basically I have a registered emotional assistance animal.. I was charged $50 deposit, plus $10 a day for her to be with me.. I managed to be able to afford to keep with me for about 37 days.. then, I had to make other arrangements for her.. I then went searching for answers, why was I charged for my assistance animal, when the policy states, ( service, assistance animals stay at no additional charge).For the record, this hotel's staff does an amazing job.. They make my stay here very comfortable.. I have no complaints about the staff . Just the pet policy.

User's recommendation: I would recommend they experience this hotel and its hospitality as often as they could.

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#2893662 Review #2893662 is a subjective opinion of poster.
Location
Naples, Florida
Pros
  • Cheap
  • Large refridgerator and stove
  • Old staff was great
Cons
  • Pet policy
Loss
$350
Preferred solution
Full refund

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