Robert M Lnj

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Customer complaint

I rented out a room a few weeks ago at the Woodsprings Suites Hotel in Fridley, MN. with my friend Jennifer Krupp. Last week I was short on funds and was unable to pay for a full week so Tiffany, one of the hotel personnel let me pay what I had for 4 days. I then spoke with Nikki to see if she could let me keep my room and I would have the rest of the money on Friday. She said she was unable to do that. She was very rude and nasty towards me. I'm a truck driver and I'm over the road. Today, Jennifer came down to pay for the room but Nikki wouldn't take the payment and won't let her grab her belongings from the room saying I have to be present but I'm unable to at the moment. I tried talking to her about it but she hung up on me. We need to get her things out of that room. We DON'T need other people touching her belongings
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Preferred solution: Jennifer Krupp's belongings

User's recommendation: Do not go to the one in Fridley, MN. One of their personnel by the name of Nikki has a very poor attitude and does not need to be working with people

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