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WoodSpring Suites Minneapolis Fridley

WoodSpring Suites Minneapolis Fridley

www.woodspring.com
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WoodSpring Suites Minneapolis Fridley Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall Customer Rating and Sentiment

Mixed to negative sentiment in recent WoodSpring Suites Minneapolis Fridley reviews, with praise for flexible staff but strong customer complaints about front-desk interactions and handling of payments and belongings.

Positive Feedback

Some staff, notably Tiffany, accommodated partial payment and showed helpfulness to guests.

Negative Feedback / Risk Areas

  • Repeated reports of rude behavior from Nikki at the front desk.
  • Issues with accepting payment and access to guests' belongings.
  • Concerns about billing handling and customer service response.

Key Takeaways for Future Customers

  • Check recent WoodSpring Suites Minneapolis Fridley reviews and confirm payment/checkout policies before arrival.
  • Document payments and keep contact available if staff refuse payments or access to rooms.
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Customer complaint

AI Highlights
  • - Rented a room at Woodsprings Suites Hotel, Fridley, MN with Jennifer Krupp; Tiffany allowed 4 days; Nikki refused extension and blocked retrieval.

I rented out a room a few weeks ago at the Woodsprings Suites Hotel in Fridley, MN. with my friend Jennifer Krupp.

Last week I was short on funds and was unable to pay for a full week so Tiffany, one of the hotel personnel let me pay what I had for 4 days. I then spoke with Nikki to see if she could let me keep my room and I would have the rest of the money on Friday. She said she was unable to do that. She was very rude and nasty towards me.

I'm a truck driver and I'm over the road. Today, Jennifer came down to pay for the room but Nikki wouldn't take the payment and won't let her grab her belongings from the room saying I have to be present but I'm unable to at the moment. I tried talking to her about it but she hung up on me.

We need to get her things out of that room. We DON'T need other people touching her belongings

Preferred solution: Jennifer Krupp's belongings

User's recommendation: Do not go to the one in Fridley, MN. One of their personnel by the name of Nikki has a very poor attitude and does not need to be working with people

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