WoodSpring Suites Merrillville Reviews
WoodSpring Suites Merrillville Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WoodSpring Suites Merrillville has a 1.0 star rating from 2 reviews; consumers report mostly dissatisfied experiences and an unfavorable rating distribution.
Positive Feedback
Guests noted a working stove as a lone positive amenity.
Negative Feedback / Risk Areas
- Reports of bedbugs and filthy mattresses and broken toilets affecting basic cleanliness.
- Security issues: doors that don't lock and sketchy people and vibes creating an unsafe environment.
- Poor management, rude staff, denied promised refunds and billing and refund issues that fuel customer complaints.
Key Takeaways for Future Customers
- Read WoodSpring Suites Merrillville reviews before booking and consider alternatives.
- Confirm security and room condition on arrival and document issues immediately for refunds.
- Be prepared to escalate billing or customer service problems to corporate if needed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WoodSpring Suites Merrillville has a 1.0 star rating from 2 reviews; consumers report mostly dissatisfied experiences and an unfavorable rating distribution.
Positive Feedback
Guests noted a working stove as a lone positive amenity.
Negative Feedback / Risk Areas
- Reports of bedbugs and filthy mattresses and broken toilets affecting basic cleanliness.
- Security issues: doors that don't lock and sketchy people and vibes creating an unsafe environment.
- Poor management, rude staff, denied promised refunds and billing and refund issues that fuel customer complaints.
Key Takeaways for Future Customers
- Read WoodSpring Suites Merrillville reviews before booking and consider alternatives.
- Confirm security and room condition on arrival and document issues immediately for refunds.
- Be prepared to escalate billing or customer service problems to corporate if needed.
Refund Promised then Retracted after checking out
- - Prepaid for a week; bedbugs were found after one night.
- - I notified the front desk; corporate was contacted; refund not processed.
I had prepaid a week at this hotel, after staying one night I noticed the mattress was filthy and had bedbugs. I notified the front desk, and they suggested I called corporate, which I did. Within minutes after they contacted front desk check check out and they never processed the refund.
- Stove
- New management is awful
- Bad service
- Sketchy people and vibes
Preferred solution: Full refund
User's recommendation: avoid staying here
Chicago, Illinois
Complaint against front office manager
- - Toilet was clogged on check-in and I asked the front desk to unclog it.
- - I was told I would get a refund and had an hour to check out.
Asked the front desk if they can unclog my toilet which had *** in it and was clogged when I checked in. Asked for 2 days if it could be fixed she told me she was refunding me and I had an hour to be checked out since I wasn't happy with my room.
User's recommendation: Don't stay at WoodSprings suites in Merrillville Indiana.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsafe environment
- - Door doesnt lock; anyone can enter without a key.
- - Maintenance guy lied about a work order.
- - Manager was rude and screaming before asking about my dog.
My door doesnt lock and anybody can get inside the room without a key and the maintenance guy lied and said he didnt have a work order as of Monday then the general manager was rude, unprofessional and screaming before she asked any questions about my dog
- Stove
- New management is awful
- Bad service
- Sketchy people and vibes
Preferred solution: Full refund
User's recommendation: Dangerous stay away
Brands Related to WoodSpring Suites Merrillville
WoodSpring Suites
“Room was dirty, stains on linens, stove was rusty and dirty. I was overcharged for the deposit, pet...“
WoodSpring Suites Davenpo...
“This place is run by incompetent staff. This is pretty much low income housing and drug users in the lot...“
WoodSpring Suites St Loui...
“Paid for 28 days on June 14. Locked us out five days early said rates went up charged another 445.91 to...“
WoodSpring Suites Lakelan...
“I booked a room with this hotel for one week, from November 6th to 13th. When I arrived there (after...“
Companies Similar to WoodSpring Suites Merrillville
InTown Suites
“Filiane B, front desk manager at the Anderson SC location, has the worst customer service I have ever...“
Extended Stay America
“We just flew in on a red-eye flight that was supposed to take 9 hrs but took over twice that because we...“
Motel 6
“Room phone wasn't working because someone had cut the cord. My guest and I took pictures of the phone...“
Red Roof Inn
“My air conditioner broke and I have two young autistic children. It was 98 degrees, so I needed a place...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation