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WoodSpring Suites Lebanon

WoodSpring Suites Lebanon

www.woodspring.com
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WoodSpring Suites Lebanon Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Overall Customer Rating and Sentiment

Recent feedback for WoodSpring Suites Lebanon is negative after a guest reported an unexpected $360 charge, threatening behavior from staff, and serious personal consequences following the stay.

Positive Feedback

Earlier guests had positive experiences, but recent reviews show a shift in sentiment away from prior satisfaction.

Negative Feedback / Risk Areas

  • Complaints about unexpected billing and overcharge at checkout.
  • Reports of hostile staff interactions and poor customer service response.
  • Claims of severe personal impact after a disputed charge and refund issues.

Key Takeaways for Future Customers

  • Review WoodSpring Suites Lebanon reviews before booking to gauge recent issues.
  • Keep receipts and confirm billing policies to avoid disputes over charges.
  • Contact customer service promptly about any unexpected charges or refund concerns.

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Anonymous
map-marker Lebanon, Tennessee

Overcharged

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AI Highlights
  • - Charged 360 dollars for no reason.
  • - Stayed one night, not a week.
  • - I was threatened, my money was taken, and I was left homeless and hospitalized.

I was charged 360 dollars for no reason. All i did was eat and sleep there.

I stayed over one night and that was no reason to charge a whole week.

Then when I went back up there to find out why I was charged I was threatened and treated like shit!!!! Yell took all my money and I was left homeless and in the hospital because of this.

User's recommendation: Never..I used to love staying there until my last stay.

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