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WoodSpring Suites Lakeland

WoodSpring Suites Lakeland

www.woodspring.com
What is your customer experience with WoodSpring Suites Lakeland?

WoodSpring Suites Lakeland Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • WoodSpring Suites Lakeland has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: 4000 n florida ave lakeland fl.
    Cons: Give your room away to someone else.

  • Recent recommendations regarding this business are as follows: "DO NOT BOOK A ROOM HERE!".

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Wendy R Saw

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Verified Reviewer

Gave my room away

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Contains 1 confidential file for company representatives
Updated by user Nov 07, 2024

My CORRECT PHONE # IS 727 631 ****

Original review Nov 07, 2024

I booked a room with this hotel for one week, from November 6th to 13th. When I arrived there (after driving from Clearwater), I was told I did not have a reservation.

I gave them my reservation number and was instantly told my room was given to someone else, and that I needed to call reservations and book it again. There were no apologies, no nothing, but a slammed phone in my ear!

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Loss:
$100
Pros:
  • 4000 n florida ave lakeland fl
Cons:
  • Give your room away to someone else

Preferred solution: I would like an apology, a price reduction, and a The -Best Room They Have!!!

User's recommendation: DO NOT BOOK A ROOM HERE!!!

Joseph L Xxe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

This wood springs in Lakeland is rude disrespectful not willing to have customer service sucks the maintenance people don't know what they're doing and they just don't care

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Check into this room two days ago with my disabled grandson who get too hot have seizures notice that the air conditioner was not working functionally ask for service ask the front desk it was rude I didn't want to help nasty attitude on cooperative and just downright nasty to people in customers

View full review
Loss:
$450

Preferred solution: Full refund

Lakiya Rpl
map-marker Lakeland, Florida

Rape/sexual harassment by another guest.

Rape and sexual assault. Told melissa carter the manager about the incident and all she could tell me was he's a good guy and he had a good family. This rape incident happened on july 15, and melissa carter just reported it yesterday the 3rd of August.

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