WoodSpring Suites Dickinson Reviews
WoodSpring Suites Dickinson Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WoodSpring Suites Dickinson reviews show predominantly negative sentiment driven by a recent recommendation to stay away and reports of poor resolution for billing disputes and high price level.
Positive Feedback
No positive themes appear in the provided feedback; comments focus on problems with stays and charges.
Negative Feedback / Risk Areas
- Repeated customer complaints about refusal to refund overcharges and lack of response.
- Poor customer service with aggressive staff behavior reported.
- Concerns over billing practices and perceived high price level.
Key Takeaways for Future Customers
- Review WoodSpring Suites Dickinson reviews before booking to check recent issues.
- Document charges and insist on receipts when disputing billing and refunds.
- Be prepared for potential customer service challenges at this location.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WoodSpring Suites Dickinson reviews show predominantly negative sentiment driven by a recent recommendation to stay away and reports of poor resolution for billing disputes and high price level.
Positive Feedback
No positive themes appear in the provided feedback; comments focus on problems with stays and charges.
Negative Feedback / Risk Areas
- Repeated customer complaints about refusal to refund overcharges and lack of response.
- Poor customer service with aggressive staff behavior reported.
- Concerns over billing practices and perceived high price level.
Key Takeaways for Future Customers
- Review WoodSpring Suites Dickinson reviews before booking to check recent issues.
- Document charges and insist on receipts when disputing billing and refunds.
- Be prepared for potential customer service challenges at this location.
Terrible Customer Service/Deceptive
- - Overcharged on a transaction with no refund after repeated attempts.
- - Manager yelled and cursed, kicked employee and charged a $50 cleaning fee.
We had an employee staying at our local WoodSpring Inn. Our credit card was overcharged on one transaction.
Despite calling, emailing and visiting the location multiple times, the manager refused to refund the money that was overcharged. She even had the audacity to call our office yelling and cursing telling me not to contact them or step foot on their property. This happened in July - to date, we have not received a refund nor have I been able to talk with anyone locally or at corporate. Terrible customer service.
The manager also kicked out our employee and charged a $50 cleaning fee stating the room was a wreck. Knowing the employee, it was not!
- Terrible customer service
User's recommendation: Stay away from the Dickinson, ND location
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