Season H Xst

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Davenport, Iowa

Idiots

This place is run by incompetent staff. This is pretty much low income housing and drug users in the lot as well as noise nightly. Ridiculous for someone who is here for reasonable rates for long term work. They can not clean a room when asked and the hallways are disgusting, what looks like a nice place on the outside is a complete *** show on the inside. If the front desk staff knew how to do their job it would be great but they are just as deserving as what resides in the building and most of them do reside.
View full review
Loss:
$100
Pros:
  • Affordable
Cons:
  • Incompetent staff and gross

Preferred solution: Full refund

User's recommendation: If you enjoy low income housing at its best

Charles B Mep
map-marker Davenport, Iowa

Customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Flooded room , none told me all my stuff was wet, just sat my bags in the closet for my clothes to mildew,no responsive any kind no service no help no anything just a lot of jibber jabber telling me excuses upon excuses poor poor service poor customer service poor attitude about everything not acceptable at all very unprofessional don't ever come here
View full review
Loss:
$6000
Pros:
  • Cheap

Preferred solution: Full refund

User's recommendation: Don't waste money or time

Jennifer K Tdy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BEYOND upset

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review Jul 03, 2022

I have never posted anything negative about any hotel or product. I am now.

I am EXTREMELY upset with Woodspring Hotel in Davenport, Iowa. I drove from Louisiana to Iowa, had my reservation booked for about a month. I was traveling alone. When I got to the hotel at approximately 9:30 PM, there wasnt ANY staff to check me in!

I followed the procedures that were posted by their telephone. After 35 minutes of trying to check in, I eventually left. I had to scramble and find a hotel at 10:30 PM. There was a baseball tournament in town.

ALL hotels were booked. I managed to find one suite nearby that was 4 times more as much as I had paid for one night at Wood Bridge. When I called today to speak to the staff, the employee was extremely rude and hung up on me.

I have spent HOURS of my vacation trying to find a hotel and get a refund from my original booking. I am extremely disappointed in this hotel

View full review
Cons:
  • Cancels your room even if you have paid
  • Cannot check in after 9 pm
  • Lack of staff to check in customers

Preferred solution: Full refund

User's recommendation: Do NOT stay here!!!!!!

Samantha O Fed

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Galesburg, Illinois

Locked out

I am locked out of my.room. nobody ar rhe front desk to l e r us on and rhe 500 number wasn't working
View full review
Anonymous
map-marker Minneapolis, Minnesota

Cannot get into my room

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This is a total nightmare. Im in town frIm Louisiana. Im traveling ALONE! There was no one to get me onto my room at the front desk. I soooo upset!!!
View full review
Winifred N

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Four Corners, Florida

Bad management

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
WoodSpring Suites Davenport - Bad management

I was locked out Of my room yesterday I call the front desk I was told I owed rent again my rent was paid already until wensday was told it's a pet fee I have a service dog registered with me at slow times I was told I needed his papers which I forgot at my home in Ohio so I had my daughter send me pics of the paper the hotel needed a copy of my service dogs registration but they have no printer neither do I so I let the front desk know I would have to see about getting them printed out I was told. No problem when you get the chance bring them up I talked to the employee last night to get back into my room he was very rude told me no manger was on site the manager was not going to be available untill Tuesday I said we need to get into are that is paid for he said he called his manager and she decided to invoke her manager right and I was to leave this morning even tho my rent is paid they already know about my service dog I was charged a dog fee and linen fee which I never got clean linens or towels I washed everything myself they have no manager on site the staff is very rude you cannot get toilet paper towels nothing I bought all that for my room plus they change the rates with out telling you I will not ever stay here again I am currently at a very nice hotel let them know about my service dog not a problem all I want is a refund for the days I paid for but did not get

View full review
Loss:
$353

Preferred solution: Full refund

User's recommendation: Do not stay here if you do stay get everything in writing and keep all your receipts

Tona T

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Davenport, Iowa

Stolen items

WoodSpring Suites Davenport - Stolen items
WoodSpring Suites Davenport - Stolen items - Image 2
WoodSpring Suites Davenport - Stolen items - Image 3
WoodSpring Suites Davenport - Stolen items - Image 4
WoodSpring Suites Davenport - Stolen items - Image 5
Updated by user Aug 11, 2021

I have tried to contact this hotel upwards of five times this incident happened in December of 2020.

Original review Aug 11, 2021
I had flash drives, medication and clothes stolen out of my hotel room by two employees I filed a police report I tried to submit the police report five times the employees at the hotel. They refuse to give me any contact information for a regional manager or a corporate office all I was asking for was an email address or a phone number I've had the police department call and give them my phone number and my email address no follow-up has been made I also had a advocacy agency contact them and give them the same information nothing from the hotel or any hotel staff corporate office or any management .

The employee that still works at the hotel her name is Amanda never stay at the Davenport Iowa woodspring suite hotel not only will the employees break into your room and steal your items they will make it so that you can't contact anyone to get it rectified. It also has come to my attention that Amanda has been involved in making adult videos at the hotel with one of the regular customers and they're being uploaded to the internet I would not be surprised if they have hidden cameras watch out.
View full review
Loss:
$2000
Cons:
  • Employees broke into my hotel room and stole from me
  • Dirty bed

Preferred solution: Let the company propose a solution

Brands Related to WoodSpring Suites Davenport

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article