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Overcharges, noise complaints, poor room service.

We checked in September 9th 2020 and paid $2,093.72 we are paying monthly to stay here our next bill due and 30 days were up on Oct 9th we paid again 1,265.65 our check out date is November 9th I went ahead and paid early again n October 16, 2020 1,812.21 that payment...
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ID
#2310604 Review #2310604 is a subjective opinion of poster.
Location
Colton, California
Pros
  • Pros are is close to our jobs also the prices good
Cons
  • New management is awful
  • Cleanliness close to none
  • Sketchy people and vibes
Preferred solution
Have a month for free because of the issues we had.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Overcharges

Me and my fiance checked in on 09/9/2020 at WoodSpring Suites in Colton, CA we paid for a whole month then October 9th which was the end of our 30 days of the 1st month we paid again for another month which makes it 2 months that we have been here 10/09/2020-11/09/2020 that's 2 months we had lived here and finally I paid $1812 on 10/16/2020 that's 3 months we should be checking out December 9th they are saying that our check out date is November 30th me and my fiance loves it here but since we moved in here it hasn't been quite and peaceful at all I been calling everyday to the front desk because I cant get no peace or sleep due to the fact it's so loud upstairs kids jumping off the kitchen counter on the floor making loud noises itS non stop from the time they get up till 4 am in the morning I been complaining ever since it has started and there was a fire that started here in the beginning of October or close to the end of October we didnt even know a fire started until I looked out the window and I seen police and firefighters standing outside working to put the flames out our alarm that is in our room didn't even warn us of a fire that's very dangerous, we already spoke with our lawyer about that so please give me a call my number is 909-301-****
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ID
#2310581 Review #2310581 is a subjective opinion of poster.
Location
Livingston, New Jersey

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