Kelly-April H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bessemer, Alabama

No heat in room

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Our heat went out in our room around 10 p.m. The girl who works the front desk has been staying in the room next door for the entire two weeks weve been here.

We were on our way to the desk when her and her daughter walked out into the hallway, and she asked what we needed. We told her about the heat. She informed us they were booked for the night. She said to unplug it and plug it back up and if it still isnt working in the morning come to the desk and well get you in another room when people start checking out.

I feel like there should at least be a couple of portable heaters on-site for incidents such as this. My two-year-old grandson is with us, and this could have been handled differently.

View full review

User's recommendation: Bring a spare heater if it’s below freezing temperatures outside

Anonymous
map-marker Bessemer, Alabama

No good customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No room key in 5 days and I have 2 rooms for 7 days. I hate getting off of work having to wait for someone to open my room door.

View full review
Pros:
  • Full size refrigerator
  • Pros are is close to our jobs also the prices good

Preferred solution: Let the company propose a solution

Brands Related to WoodSpring Suites Birmingham Bessemer

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article