Ruby B Fsx

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Problems with Hotel

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Concerning Reservation and proper and speedy Accomodations. Maybe favoritism to prior customers. Did not have luggage trolleys available. Cannot locate or knows where they are. Therefore that would not provide handicap accessibility. Carpet in hallways are not sanitary. Spots and stains. No Breakfast Danish or Donuts. No mop or broom to assist Guess. No outside maybe sitting areas. No security.
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  • Large refridgerator and stove
  • Pros are is close to our jobs also the prices good
  • No professionalism

Preferred solution: Apology and correct the issues. Not to over book hotel reservations

User's recommendation: To correct problem with guest and cleaner smelling rooms free of odours. Once a week bed linen. Pillows in plastic coverings and once a week bath towels

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