WoodMode Cabinets Customer Service
Excellent. Steve in customer service was able to assist me and resolve our warranty question. Thumbs up. I called and left a voice message as well as sending an email totally expecting no response since I read the "pissed comsumer" email. I called back to inquire and Steve was very appologetic for not getting back to me sooner (it was only 24 hours) but he understood the problem and made me whole. He sent the replacement parts to my home address, no cost to me. These cabinets are 18 years old and they never even argued about covering my claim.
Floral Park, New York
Woodmode has great quality products and is a top notch company - my kitchen has been installed for over 10 years and the finish is still like brand new and we are very happy with the cabinet construction - there have been no problems. If there are any issues with the quality, they are very responsive - unlike many other cabinet brands - we have heard horror stories from friends who have had to put up with poor quality construction or finish and the cabinet companies would not do anything to help resolve the situation. We recommend Woodmode to anyone, without question - they are a solid American manufacturer.
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