Woodmen Nissan
Woodmen Nissan Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment: customers value the website and location, report medium pricing, and Woodmen Nissan reviews highlight service issues with a Nissan Leaf and concerns about discounts and special offers.
Key Takeaways for Future Customers
- Website and dealership location are commonly praised.
- Expect medium price levels when comparing offers.
- Confirm EV charging and loaner vehicle policies before service.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service.
- Instances of failing to charge electric vehicles during service.
- Reports of limited help or loaner vehicles and problems between dealers.
Positive Feedback
Reviewers consistently value the website experience and dealership location.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment: customers value the website and location, report medium pricing, and Woodmen Nissan reviews highlight service issues with a Nissan Leaf and concerns about discounts and special offers.
Key Takeaways for Future Customers
- Website and dealership location are commonly praised.
- Expect medium price levels when comparing offers.
- Confirm EV charging and loaner vehicle policies before service.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service.
- Instances of failing to charge electric vehicles during service.
- Reports of limited help or loaner vehicles and problems between dealers.
Positive Feedback
Reviewers consistently value the website experience and dealership location.
Turn one complaint into a collective action
Colorado Springs, Colorado
Problem with a dealer
From one dealer to the other something went wrong. How to solve this problem would help.
Aurora, Colorado
Problems with Woodmen Nissan
- - A Leaf specialist couldn't figure out how to open the hatch to plug in.
- - The car wasn’t charged on the last two service visits and no loaner was offered.
We purchased our Nissan Leaf from Woodmen Nissan on 11/15/2014 and the person that was supposed to show us how to operate it (a trained Leaf person), could not figure out how to open the hatch to plug it in! We have brought it in for service several times, asking them to charge it EACH time, and on the last two occasions, they did not charge it and we were stuck at the dealership at the end of the day each time.
Further, they did not offer a loaner vehicle or help us in any way, since it wasn't their fault that they didn't charge it. Interestingly, Nissan Consumer Affairs stated that charging the vehicle is considered a standard part of the service, so they were required to do that.
I'm not sure how they become authorized to sell Nissan vehicles -- Nissan certainly should not associated themselves with a dealer like this one.
Preferred solution: Let the company propose a solution
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