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Problem with a dealer

From one dealer to the other something went wrong. How to solve this problem would help.
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ID
#1302711 Review #1302711 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Reason of review
Poor customer service

Problems with Woodmen Nissan

We purchased our Nissan Leaf from Woodmen Nissan on 11/15/2014 and the person that was supposed to show us how to operate it (a trained Leaf person), could not figure out how to open the hatch to plug it in! We have brought it in for service several times, asking them to charge it EACH time, and on the last two occasions, they did not charge it and we were stuck at the dealership at the end of the day each time. Further, they did not offer a loaner vehicle or help us in any way, since it wasn't their fault that they didn't charge it. Interestingly, Nissan Consumer Affairs stated that charging the vehicle is considered a standard part of the service, so they were required to do that. I'm not sure how they become authorized to sell Nissan vehicles -- Nissan certainly should not associated themselves with a dealer like this one.
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ID
#889148 Review #889148 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Service
Woodmen Nissan Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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Once The User of Websiteve saved some vehicles, The Client of Woodmen Nissan can view them here at any time. Use of this web site signifies The Client's acknowledgment and consent to this privacy policy. Please read this privacy policy carefully before using this website. Company's dealership takes The User's privacy seriously and is committed to safeguarding The Customer's privacy online. Because Website do gather certain types of information from visitors to Company's sites, The Company have developed a privacy statement to help The User understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information www.woodmennissan.com gather, how it is used, and how The Customer can gain access to and edit any data that Woodmen Nissan has collected about The User at any time. Company's dealership respects the privacy of individuals who visit Woodmen Nissan's' Web sites, send Woodmen Nissan e-mail, or participate in features/services Website offer online.
To read more: https://www.woodmennissan.com/privacy-policy/
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Summary

Woodmen Nissan is a dealer in Colorado Springs offerings a large inventory of new and used cars for sale. 4D double cab, super crew, convertible, or minivan, there are different style types of cars available at Woodmen Nissan dealership. The company has a number of options covering gas, hybrid, diesel, or flex fuel to choose from. A special line of vehicles has a number of cars and trucks under $15K for sale. Woodmen Nissan offers potential customers willing to buy a car variety of trade in and financing options.

Woodmen Nissan reviews and complaints

Woodmen Nissan is ranked 382 out of 4362 in Dealers category

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