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WoodMaster

WoodMaster

woodmaster.com
What is your customer experience with WoodMaster?

WoodMaster Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Overall Customer Rating and Sentiment

WoodMaster has a 1.0 star rating from 1 review, with consumers mostly dissatisfied; reviews note overheating stoves, sealing issues on an outdoor boiler, poor customer service, and high price.

Key Takeaways for Future Customers

  • Check recent WoodMaster reviews before buying an outdoor boiler to confirm performance and service response.
  • Expect limited support and factor potential repair or refund difficulties into cost comparisons.

Negative Feedback / Risk Areas

  • Repeated customer complaints about unresponsive customer service and lack of courtesy replies.
  • Reports of product overheating and door seal failures within 18 months.
  • High price level noted by reviewers without corresponding support or discounts.

Positive Feedback

One reviewer mentioned a "Good stove" but overall there are no listed pros and recommendations advise caution when purchasing.

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Anonymous
map-marker Detroit, Michigan

Stove overheating

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Red light on showing hot temp but over heats before hi temp , but fan works and I put a new thermostat probe on the stove,

User's recommendation: Good stove

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Mike A Gnl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I tried to contact Woodmaster regarding an outdoor boiler I purchased of their brand a year and a half ago. Didn’t even receive a response back from them. Poor customer service!

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AI Highlights
  • - Boiler is 18 months old and doesn't run correctly.
  • - Door hasn't sealed properly since purchase.
  • - No courtesy response; I wouldn't recommend them.

Boiler is only 18 months old and doesn't run correctly, and the door hasn't sealed correctly since I bought it. A courtesy response would have been the right thing to do if you are a company that stands behind your product.

I guess it's easier to ignore the customer.

The best advertisement is word of mouth; can't say I would recommend this company to anyone. Very disappointing!

Loss:
$9000
Pros:
  • There are zero pros
Cons:
  • List is too long

Preferred solution: The problems with boiler resolved or trade this cleanfire700 in and get another CL6048 boiler that I had before this one. It worked so much better.

User's recommendation: Look elsewhere when looking to purchase an outdoor boiler

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