bob p Xyd

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They cheat customers

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On 16 November, my car had an oil change and other work done at an independent certified auto repair service. The battery had died there & would not take a charge.

Since I had no options, I had the battery replaced for $352. The original battery was installed by Woodies Auto service,9528 Charlotte Hwy, Ft Mill, SC, approximately 1.5 years ago for over $450.

On 17 November, I stopped at Woodies to get a prorated refund on the faulty battery. I asked the counter clerk, Eddie, if I bought a battery, would they stand by it. He assured me that Woodies would do that.

I then showed him the bad battery which he tested & confirmed to be bad. He then made a phone call to someone, after which he told us to leave the shop, go home and look up the phone number of the battery manufacturer. I reminded him that we had been dealing with Woodies, not some one else, so I asked him if he would look it up & call whoever it was needed to authorize the refund. He refused to call, but finally gave me this number: 800-452NAPA.

I called & was told that they did not cover batteries, & that Woodies should have made good on their promise to take care of it.

I then wrote to the owner, asking for relief. He did not even respond!

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  • Cheat you and lie to you

Preferred solution: Price reduction

User's recommendation: STAY AWAY!!!

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