Wooden Street
Wooden Street Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wooden Street has a 2.2 star rating from 6 reviews; consumers are mostly dissatisfied. Wooden Street reviews note product variety but frequent service and reliability issues.
Key Takeaways for Future Customers
- Wide range of furniture and a valued website experience.
- Price level reported as high compared to alternatives.
- Expect potential delays in delivery, installation, and warranty repairs.
Negative Feedback / Risk Areas
- Recurring customer complaints about damaged products not being repaired.
- Poor customer service response and closed tickets without resolution.
- Long refund and delivery delays and courier issues.
- Occasional billing discrepancies and app problems.
Positive Feedback
Some customers praise product design and material quality for select items and value the diverse product selection.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wooden Street has a 2.2 star rating from 6 reviews; consumers are mostly dissatisfied. Wooden Street reviews note product variety but frequent service and reliability issues.
Key Takeaways for Future Customers
- Wide range of furniture and a valued website experience.
- Price level reported as high compared to alternatives.
- Expect potential delays in delivery, installation, and warranty repairs.
Negative Feedback / Risk Areas
- Recurring customer complaints about damaged products not being repaired.
- Poor customer service response and closed tickets without resolution.
- Long refund and delivery delays and courier issues.
- Occasional billing discrepancies and app problems.
Positive Feedback
Some customers praise product design and material quality for select items and value the diverse product selection.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I was highly satisfied with the furniture i pruchased
- - I am happy with the 1-seater sofa from Wooden Street; fabric and wooden frame feel durable.
- - The design is sleek and modern.
I recently purchased a 1-seater sofa from Wooden Street, and I am extremely happy with my choice. The design is sleek and modern, which perfectly complements the decor of my living room. The quality of the materials, especially the fabric and the wooden frame, is impressive and feels durable.
- Wide range of furniture
- Delivery times can vary
User's recommendation: Just work on fast delivery
Product quality is not good, delivery time long, you need to wait for minimum 2 weeks to get your things rectified within warranty
- - Delivery took over a week, beyond the 48-72 hr promise.
- - Quality issues on the center table; gaps appear within three months and warranty delays.
The date of purchase and date of delivery had more than 1 week time though they mention it will be delivered in 48-72 hours.
Product quality is not good. I bought center table and there are gaps started coming within 3 months of purchase.
To claim warranty it's been more than 10 days I am following it up to get some carpenter from wooden street but they are just saying it will come in 2-3 days despite I have shared all images and issue over mail.
Pathetic service.
User's recommendation: Don't buy from here. You will get good quality in IKEA or home center
Bengaluru, Karnataka
Damaged product
- - The bed's center beam was damaged and needed replacement.
- - Five months later, repairs have not been done after four tickets; the app shows closed.
I bought a bed which was damaged.The center beam was damaged.The carpenter told us and also informed the company that it needs to be replaced.He temporarily fixed it and assembled the unit. It's been 5months and the repair has not been carried out despite raising the tickets four times.
The status is 'closed' on the app. Pathetic service.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsatisfactory
Absolutely bad response. I hv been made to run from one person to another and ended up with nil result.
Very bad attitude.
My issue is not yet resolved.
Preferred solution: Deliver product or service ordered
User's recommendation: I will not recommend
Horrible service
- - The app is useless.
- - Phone and courier services are poor.
- - Delivery failed after 4 weeks; refunds were issued.
Useless App
Horrible Phone services.
Worst Courier service in entire world.
Pathetic delivery management unable to deliver a product after 4 weeks and refunds the money, who will pay the time and interest for holding the money - you are broody *** useless company.
User's recommendation: DONT ORDER PRODUCT FROM WOODEN STREET - street vendor are far better
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCasual attitude towards customer's complaint
- - Sofa seat-cover defect; repair promised after visit but not addressed.
- - Payment details: invoice 68,002 vs bill 61,499.
I had purchased sofa through Lucknow store and due to some defect in the seat cover fitting, I had complained against the same. One person from the store visited my place and assured to repair the sofa seat but my complaint has not been addressed so far.
We have complained through various emails also. In response, we were told that the carpentry team is being followed up to expedite the repair process but till now, nothing has been done.
Though we were informed that our case was being treated as a high priority case and is being handled by the escalation team we have been kept in lurch. Now they are not even receiving our phone calls.
Such callous and irresponsible approach is not expected.
I had also requested to verify the details of payment/ cost of the sofa as in invoice the amount is Rs 68,002/- whereas in bill it is Rs 61,499/-.
- Variety of products
- Damages and defects in the products are not addressed
Preferred solution: Full refund
User's recommendation: Not recommended to purchase
Installing process. As no one is replying on customer care
No one is arranging a call to the customer care executive for the installation process. Please look into the matter asap.
Preferred solution: Installation process of my temple
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHow do I get my refund for a cancelled order?
- - Order 298049 was placed on June 20; shipping was promised in 5 days and it was not shipped by July 12; the refund request remains unanswered.
I placed order (298049) on 20th June and it says that the product will be shipped in 5 days. today, on 12th July, the product is still not shipped.
I requested the company to cancel my order and refund my money, but no one is responding to it and my money is stuck with them! Totally hopeless service!
I would like to warn all the prospective customers to beware of such false promises this company makes. they take 100% advance payment and then you are simply stuck with them wasting your time calling their customer care (which never ever picks up the phone) and sending them mails (which no one responses)!
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