Wood Ranger
Wood Ranger Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wood Ranger has a 1.3 star rating from 4 reviews; consumers are mostly dissatisfied, reporting refund requests, charge disputes, and poor customer service in Wood Ranger reviews.
Key Takeaways for Future Customers
- Expect possible issues with orders, billing, and returns; prepare to request a refund or file a charge dispute.
- Document packaging and parts on arrival and contact seller and shipper quickly.
- Consider seller reviews and customer service responsiveness before purchase.
Negative Feedback / Risk Areas
- Repeated customer complaints about missing parts, damaged packaging, and no assembly instructions.
- Poor customer service: hung up calls, unanswered phone, and delayed or denied refunds.
- Unexpected charges and billing disputes after cancelation requests.
Positive Feedback
No clear positive trends reported in the available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wood Ranger has a 1.3 star rating from 4 reviews; consumers are mostly dissatisfied, reporting refund requests, charge disputes, and poor customer service in Wood Ranger reviews.
Key Takeaways for Future Customers
- Expect possible issues with orders, billing, and returns; prepare to request a refund or file a charge dispute.
- Document packaging and parts on arrival and contact seller and shipper quickly.
- Consider seller reviews and customer service responsiveness before purchase.
Negative Feedback / Risk Areas
- Repeated customer complaints about missing parts, damaged packaging, and no assembly instructions.
- Poor customer service: hung up calls, unanswered phone, and delayed or denied refunds.
- Unexpected charges and billing disputes after cancelation requests.
Positive Feedback
No clear positive trends reported in the available reviews.
Media from reviews
Nampa, Idaho
Order Status
Order not received, e-mail lost, not in spam, trash,or able to find order number or any reference numnrt
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clarks Summit, Pennsylvania
Return product
- - Box arrived punctured with loose parts and no instructions; no direct support.
- - Parts may be missing; shipped by Amazon; refund and label requested.
Parts fell out through *** in the box. No parts list, instructions or tool inside of the box.
Looks like parts were just thrown into a plain brown box. The customer service rep hung up on me while I was explaining and dumped me off onto a third party.
There is a puncture on one side of the box caused from the inside of the box. The product was filled and shipped by Amazon. Scattered loose parts in box without assembly instructions. No idea if all parts are in box.
The fact that this company will not interact directly has prompted me to initiate a charge dispute to have my money returned. I will be more than happy to return this product once a shioping lable and refund is received.
- Poor product and service
Preferred solution: Full refund
User's recommendation: Don't purchase from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clarks Summit, Pennsylvania
Return product
- - Box arrived in plain brown box with missing assembly instructions and no parts list.
- - A bolt fell out at delivery and nuts and bolts were scattered.
Extremely dissapointed. Product was shipped in a plain brown box, as delivery person handed the box to me a bolt fell out; not a goid sign.
Perhaps this was a customer return? The parts including nuts and bolts scattered loosely among the parts.
No assembly instructions or parts list included in the box. One minute and a half into my call with customer service, the representative ended the call abuptly.
- Unprofessional
Preferred solution: Full refund
User's recommendation: Do not buy from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Redlands, California
Hard to get refund
- - Asked for return authorization right away; was offered unwanted deals.
- - Refund issued after I called; shipping not refunded; process was a hassle.
I bought and item that I didn't like and called to get authorization to return it immediately. Customer service kept offering me deals that I didn't want but finally said they would refund me for the item but not the shipping costs.
I returned the item right away at an exorbitant fee (UPSP), the only return shipping they would accept. More than a week after tracking showed that it had been delivered, I had to call them and demand a refund.
To their credit, they issued the refund right away. But the whole thing was a hassle.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation
Rung up my purchase before I had finished making my selections. Now I have been charged for things I did not want. I wrote to them about it immediately, but the charge still went through and now they are not picking ip the phone.
Preferred solution: Price reduction
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Tutorial not available on QR as included in information
They told me to use the parts I had but wouldn’t explain how to attach the other parts. I returned item and bought from another company that had full directions.
Paid for expedited shipping, I had to contact the company; it wasn't even shipped out yesterday. Tutorial not available.
They emailed me one, but it wasn't even shipped.
Not very well done; I haven't half put together and am having difficulty tightening the wheels. I may send it back and never deal with this company again.
- Very late shipping qr code not available for tutorial
Preferred solution: Full refund
I purchased a power hedge trimmer from Wood Ranger earlier this month. order # 318556
- - Cannot assemble; parts missing or not as pictured.
- - Tried support and returns; was hung up and ignored by manufacturer and Amazon; seeking refund.
I'm not able to assemble item. Parts missing or different from the ones pictured in instruction manual or video.
I've called and emailed for tech support or return procedure. I have been hung up on twice. Ignored by.manufacture and put off by Amazon the shipper.
I'm an 80 year old disabled senior and I want my money back since I am not able to get tech support. I've been trying since mid July.
joannawilliamson8@***.com
724-777-****
Jo Anna Williamson Polce
Wood Range: 888-413-****
User's recommendation: Do not purchase anything from Wood Ranger, no tech support and they don't stand behind their products.
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