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Wood Floor Warehouse Uk

Wood Floor Warehouse Uk Reviews

www.woodfloorwarehouse.co.uk
What is your customer experience with Wood Floor Warehouse Uk?

Wood Floor Warehouse Uk Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 2 reviews with overwhelmingly negative sentiment; consumers report poor customer service, delayed or missing orders, and extra fees.

Key Takeaways for Future Customers

  • Check recent Wood Floor Warehouse Uk reviews before ordering and confirm delivery terms.
  • Expect possible additional delivery charge notifications on eBay listings and document communications if you need refunds via PayPal.

Negative Feedback / Risk Areas

  • Multiple customer complaints about refusal to accept responsibility and poor communication on order status.
  • Reports of disguised delivery charges and missing or unsigned deliveries tied to courier confusion.

Positive Feedback

Products described as cheap but reviewers warn that low price may be offset by service and delivery issues.

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Media from reviews

Wood Floor Warehouse Uk - Disguised delivery charges on EBAY.
Wood Floor Warehouse Uk - Disguised delivery charges on EBAY. - Image 2
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Anonymous
map-marker Bristol, Bristol

Terrible terrible customer service

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AI Highlights
  • - Poor service at Wood Floor Warehouse.
  • - Spent over £560 on Engineered Diamond Natural Oak flooring; the slats won't click together and it's unusable.

Terrible Terrible customer services from Wood Floor Warehouse!

Spent over £560 on Engineered Diamond Natural Oak flooring and the slats don't even click together! I called them and they refused to accept any responsibility and stated it was me who was in the wrong as I had changed my mind.

I have never experienced such a bunch of cowboys ever and now I am left with unusable flooring ad over £560 down the drain! I wold never recommend this outfit to anyone and would urge anyone needing any wood flooring to stay clear of these lot.

User's recommendation: Don’t buy from these cowboys!

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Lidia Jaj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Awful service

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AI Highlights
  • - The service was awful with little status updates.
  • - Over £1k flooring was not received, though signed for.
  • - PayPal case has been opened to recover funds.

Awful awful service!!!

I call everyday and they have very little update on the status of my order. Order ed over £1000's worth of floor, we haven't received it even though it has been signed for.

They had no idea idea who the courier was, we've found out it was Box Logistics- who have terrible reviews on Google.

I've been advised to order more floor... Yes pay again for more floor.

Avoid at all costs.

I've launched a case with PayPal to try and get my money back.

Loss:
$1057
Pros:
  • Cheap
Cons:
  • It doesnt arrive

Preferred solution: Full refund

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brian b Szs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disguised delivery charges on EBAY.

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AI Highlights
  • - Laminate flooring ordered via an auction site with FREE POSTAGE.
  • - They asked for £28 delivery; after advice not to pay, the order was cancelled.
Wood Floor Warehouse Uk - Disguised delivery charges on EBAY.
Wood Floor Warehouse Uk - Disguised delivery charges on EBAY. - Image 2

I ordered laminate flooring from them through the well known auction site. After completing the transaction, which was listed as FREE POSTAGE, I received a request for an additional £28 delivery!

The auction site strongly advised me that I should not pay this.

Following their advice, I refused to pay the additional fee, and they cancelled my order. Be warned!

Cons:
  • Additional disguised costs on ebay

Preferred solution: Sell me the product for the Ebay advertised price

User's recommendation: Expect to pay a delivery charge!

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